Inspiration•12 mins readHere’s how we are redefining customer-centric communications in 2022Here a recap of the amazing year together and what's coming in 2022. See how we are redefining the communications with your customers.
Email Marketing•12 mins readHow to avoid the Gmail Promotions Tab and get more opensIf your campaigns are ending in the Promotions tab we have got 12 best practices on how to avoid the Gmail promotion tab and get more opens.
Customer Satisfaction•21 mins readHow to win at customer service automation to save time and increase customer satisfactionDiscover how you can benefit from customer service automation without sacrificing customer satisfaction. Best practices and successful cases.
Customer Satisfaction•15 mins read6 Essential Customer Satisfaction Metrics to TrackDiscover the most important customer satisfaction metrics to start tracking in your company, and learn best practices to collect valuable feedback from your customers.
Inspiration•10 mins readHow we have got 13k B2B Signups with our WP Live Chat plugin without burning MoneyLaunching our Live chat plugin on WordPress was one of the best investments of time for our SaaS organic acquisition. Discover the full tutorial
Customer Service•4 mins readVideo Live Chat for WebsitesThe Video Live Chat you can install in less than 60s on your website and allows you to video chat with your customers with just one click.
Customer Service•3 mins readLiveAILeads: The New Era of Live Chat is HereLiveAILeads was the April fool feature we have never released of course. It would be nice to have though such a feature
Resources•9 mins readThe Best SaaS Tools to run your SaaSIf you are running a SaaS this is the definitive list of tools we use everyday for improving our business and manage the team.
Customer Service•7 mins read5 Strategies for an effective SaaS Customer ServiceSaaS customer service can be struggling at the beginning, but you will discover that it brings more customers than any other marketing strategy