5 Strategies for an effective SaaS Customer Service
SaaS customer service can be struggling at the beginning, but you will discover that brings more customers than any other marketing strategy. And on the long term. Think about it…
SaaS Onboarding Emails: Increase Engagement (plus 6 Sizzling SaaS Email Templates)
Companies often treat their users as if they’re sitting there, just waiting to receive an email from them. The truth is that on average, each office worker receives 121 emails…
How to use Live Chat Software for Website Conversion
Are you searching for ways to increase your website conversion? Have you tried using different methods with little to no results? The truth is: You are not alone. Only about 22%…
Top 10 Essential Features to Look for in a Website Live Chat Service
You know you need a website live chat service for your online business. You have done all the research you need to do, but the more you search, the more…
Engage more your website visitors and assign tags and data faster
Most of you asked and we finally did it. Today we are introducing Anonymous chats, editable attributes and, finally our knowledgebase. Want to receive conversations without asking for email? Most…
How can a live chat customer support make your app users happier
In a mutating world, the technology has a predominant role in people’s life. We are completely surrounded by phones, computers, and apps. In this article, I really want to talk…