Luca Micheli

Luca is driven by helping others to succeed. His life mission is to help and inspire at least 1 billion people. CEO @ Customerly

The definitive tools list to run your SaaS in 2020

If you are running a SaaS, you know very well how important are the tools to track, analyze, communicate with your customers. We have created a series of tools we use in Customerly to improve our product every single day.

Here you can find a definitive list for every startup or SaaS business of the most helpful tools we know and we personally suggest.

Tools to Analyze market validation and competitors

  • SimilarWeb: Reveal your competition’s analytics & online strategy
  • Google Surveys: Get responses from your audience
  • Whois: Find who is behind a website domain

Tools to Analyze your SaaS

  • Yandex: Analyze your traffic and see every visitor’s session
  • Hotjar: is a new and easy way to truly understand your web and mobile site visitors
  • Albacross: Reveal companies identity when they visit your website

Tools for SaaS Customer Support

Tools for Hosting & Domains

  • Amazon Web Services: The most complete, secure and scalable hosting in the world
  • Siteground: The easiest and cheap hosting service I know. We use it for our WordPress instances
  • NameCheap: The cheapest domain provider

Tools for SEO

Top tools for Project Management

  • Asana: It’s free to use, simple to get started, and powerful enough to run your entire business.
  • Trello: Trello lets you work more collaboratively and get more done.
  • Slack: Communication platform for workplace
  • Jira: The #1 software development tool used by agile teams

A tool to improve your Writing

Tools about Images

  • ImageOptim: Optimize your images
  • TinyJPG: Optimize JPG images
  • TinyPNG: Optimize PNG images
  • Canva:  Design graphics easily
  • Icons8: Great resource for Icons, vectors and Pictures
  • Unsplash: Great resource for free pictures to use without license

Tools for Viral Marketing

Tools for Email Marketing

Tools for affiliate marketing

  • Tapfiliate: Easily create, track and grow your own affiliate marketing programs.

Tools for mobile apps

  • AppTweak: ASO App Store Optimization
  • AppRadar:  ASO to improve your store positioning
  • Firebase: Goole Analytics for mobile apps

Tools for Invoicing

Tools for Money management

Tools for Link Management Platforms

  • Rebrandly: brand, track and share short URLs using a custom domain name

This post is constantly updating with new interesting tools. If you want to receive updates follow us on Facebook Customerly 

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