From now on every Lead that came from the Live Chat could be profiled on what matters to you. In fact, you can create a new attribute to let them fill or just select an existing one.
The only thing you have to do to enable it is going to App Settings 👉 Profiling
From here as shown below you can enable the profiling function and choose the attributes you want to collect of your leads.
That’s it! This is the result. Just sit and wait for the information came in 💪🏻
Every time a new lead open a conversation with your customer service Customerly will send him a form to fill with its information. It’s so easy that you will be amazed.
You asked we delivered. Some of you asked for customized behaviour for the Live Chat.
To discover more check the integrations guides into your app settings.
Hope you ❤ this new update as we do. Let us know If you do in a comment below.
Luca Micheli is a serial tech entrepreneur with one exited company and a passion for bootstrap digital projects. He's passionate about helping companies to succeed with marketing and business development tips.