The Most Powerful Live Chat & Help Desk Software

More than Live Chat. Acquire leads, profile visitors, make video calls and share screens.

Customerly Customer Support Live Chat Intercom Alternatives
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Websites are using Customerly
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People served daily
Your New Ticket System Acquire New Leads CUSTOMISE TO MATCH YOUR SITE Powerful User Data Video Live Chat Unlimited Teammates  Office Hours Smart Assignment Rules

icon Your New Ticket System Your New Ticket System

Acquire new leads, profile them, manage tickets easily and collect feedback automatically

icon Acquire New Leads Acquire New Leads

Acquire up to 45% more leads by installing Customerly Live Chat on your website.

icon CUSTOMISE TO MATCH YOUR SITE CUSTOMISE TO MATCH YOUR SITE

Your new live chat looks like your own live chat. Choose your favourite colour, position and background.

icon Smart Assignment Rules Smart Assignment Rules

Imagine delivering messages to the right team member every time. Stop imagining now, and assign conversions automatically based on content or user data.

icon Office Hours Office Hours

Continue acquiring new leads while you are out of the office and advise that you will reply during office hours.

icon Video Live Chat Video Live Chat

Solve problems faster with the New Video Live Chat with Screen Sharing. No additional software required.

icon Powerful User Data Powerful User Data

Save time with easy access to the user information you need, without searching your database or CRM. Stop wasting your time.

icon Unlimited Teammates Unlimited Teammates

A great family needs great tools. Ensure that your whole team has an incredible product. Unlimited Teammates are included in every package.

Set up Customerly Live Chat with one script in a matter of seconds.

Customerly Live Chat works out of the box on most popular platforms including:

Reply to your customers on the go.

Thanks to our Customerly mobile apps you will be in touch with your customers wherever you are.

Perfect for digital nomad business owners and remote support teams.

Features included

  • Assign Ticket to Teammates
  • Open New Conversation
  • User Search
  • Send Canned Responses
  • Attach files or photos
  • Insert Private Notes
  • Check User Details

Find the right plan for you

We offer plans for Businesses of all sizes. 14-days Free Trial. No credit card required.

All Customerly
Support
Marketing Automation
Survey

Starter

1.000
unique contacts managed
/month

for months then

/month

for months then

/month

for months then

START NOW

Enterprise

10.000+
unique contacts managed?
Custom

tailored for your enterprise

Contact us

Customerly includes

14-days Free trial
30-day Money Back Guarantee
24/7 Support
Everything in Support
Everything in Marketing Automation
Everything in Feedback

Support Includes

14-days Free trial
30-day Money Back Guarantee
24/7 Support
Unlimited Teammates
Video Live Chat
Screen Sharing
Widget Customisation
Unlimited Conversations per user
Live Chat Support
Mobile Apps
Profiling
File Sending
Conversations Assignments
Operating Hours
Smart Assignment Rules
Unlimited API Calls

Marketing Automation includes

14-days Free trial
30-day Money Back Guarantee
24/7 Support
Unlimited Automation Flow
Unlimited Email Sending
Template Builder
Unlimited Templates
Realtime Stats
10/10 Deliverability Score
DNS customization
Bounce management
Unlimited API Calls

Survey includes

14-days Free trial
30-day Money Back Guarantee
24/7 Support
Unlimited Surveys
Deliver Instant In-app Surveys
Collect user related answers
Export data CSV/XML
NPS Feedback
Filter NPS results
Custom NPS delivery

Our customers reviews

Why our customers have chosen Customerly

A must have tool

Christian C. | 1-10 employees

We've been using the customerly tool for a few months and we're really excited. We have received numerous requests from our site and we have been able to recover some contacts that otherwise we would have lost forever.

Customerly: the best app!

Giuseppe S. | 1-10 employees

Ease of use and integration with third-party platforms. Use of notifications also on the app side to be notified immediately.

Reasonable Price for killer features

Francisco O. | 11-50 employees

Easy to create templates for Email Campaigns, the builder works smoothly. Deliverability of emails campaigns. In-app notifications via widget are very useful. Price vs features quite fair for any small business. Support via video chat and screen sharing.

Frequently Asked Questions

Can I use more Customerly features at the same time?

Of course! Customerly is perfect when all of its features are active. Choose which services work best for you. You can also enable them at a later stage. Activate the ones you need right away and try out the others later on, without any commitments.

How do I integrate Customerly?

You can integrate Customerly on your website with a simple plugin or line of Javascript code. You can use the plugin for Wordpress and other platforms. You can find the Customerly SDKs for your apps on iOS and Android. We support the vast majority of platforms. If you need any help with the integration, you can also contact us. We'll always be happy to help.

Is my customers' data safe?

Absolutely, it's in safe hands with us. We commit to keeping your customers' data safe and confidential. We will never give it away to third parties.

Can I manage more than one project?

Of course you can. Once you've created your account, you can manage as many applications as you want. Each with its own data, team mates, billing and tracking.

What if I have over 10 000 contacts?

That's great! Contact us to get a customized offer based on what you need.

What payment methods are available?

We accept all major credit and debit cards, including Visa, Maestro and Amex. To manage payments, we use secure payments provided by Stripe. We do not store any credit card information and for data protection we use the HTTPS secure protocol.