Run Surveys that give you quick answers via Live Chat

Be smart and get up to 65% more answers with in-chat surveys

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Daniele, CEO

We have got thousands of answers in a few hours. I was astonished when I saw 45% reply rate

Daniele, CEO @ Fatture In Cloud

Build your in-app survey in minutes

1

Pick an audience

Choose between basic or advanced filters to get your target audience

2

Add questions

Use our templates or build your own questions

3

Add your logic

Use the go-to question logic to ask the right questions at the right time.

4

Analyze reports

After a few hours you will get resourceful answers directly from your customers

Choose your list to deliver your survey

Choose your list to deliver your survey

Based on your data you can build a dynamic list to deliver your surveys to only paying customers for example

9 most used surveys templates you can utilize today on your business too

Survey to increase sales

If you did not make a purchase today, what was it that stopped you?

Survey to improve UI

Is there anything on this page that doesn't work the way you expected it to?

Survey to understand your Personas

What convinced you to pay for this service?

Survey to get more trials

What persuaded you to start a trial?

Survey to get content ideas

What topics would you like to see us write about next?

Survey to get more active users

What would persuade you to use us more often?

Survey to build useful features

What's one feature we can add that would make our product indispensable for you?

Survey to optimize pricing pages

What's the biggest question you had about our pricing?

Survey to identify key sources of customers

Where exactly did you first hear about us?

... or customize your question type and text as you need

You can use this survey template to run quick surveys that give your tons of answers immediately

... or customize your question type and text as you need

Add your own logic to your surveys

For each answer you can choose a go-to question logic. So your surveys will just feel right

Reports that make you feel smart

It feels like you’re interviewing your customers one by one with the benefit of doing at scale

Reports that make you feel smart

User-level reports to identify key feedback

For each survey answer you get, we’ll show you exactly who left it. You can also check the user detail page and start a conversation with them

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Start improving your customer satisfaction

Create astonishing human customer service that leads to long term success for your business

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Install in 60s
Forever Free Plan available

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0 businesses around the world rely on Customerly to enhance their support, sales and marketing capabilities

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  • epayco
  • njlitics
  • paykickstart
  • socialgest
  • startupgeeks
  • tedx