If you cannot measure it you cannot improve it. This is why you have reports for everything
Understand how many conversations you get per day, how many replies your team send and mark as done
Quickly fix your team issues before they happen with key metrics to keep an eye on your team
Articles analysis is key to get to the core of your customer service efficiency. We have got that covered for you
If your customers are searching for something that will not return any results you will know it with failed search reports
Explore our in-chat surveys to run customer satisfaction surveys as you need
Grow your business on autopilot with Customerly’s intelligent marketing automations