Help Center for reducing costs, working time and make your customers happier
Building a help center will help you reduce incoming tickets, quickly address repeated issues and make your customers happier
Think smart, go self-serve
$0 total savings for our customers using Help Center
$5 is the average cost per ticket. Save Them
By creating a self-serve help center people will likely find the answer themselves without bothering your customer service
This is how the help center is going to reduce costs for you
Create
Find the most frequent topic people are asking for and create collections and articles
Add Keywords
Identify keywords in your failed searches and add them to your articles
Auto-Reply
We will match your customer requests with your articles automagically for you
Self-Serve
Your customers can search for answers on your live chat or help center website
Create articles with a super powerful editor
No matter if you want to share video tutorials, code, text or 🐱 GIFs...You can do it
Better organize your articles and collections
Keep it simple they said, this is why we have created for you the easiest way to manage your help center articles and collections
We’ll auto reply for you. Intelligently
Your customers will get the best help center article to solve their issue before the support will get to the conversation
Create a beautiful self-serve website with no hassle
An entire help center platform crafted for you to easily help your customers. And a custom domain too
Loved by the Product Hunt community
People want to solve their issues quickly, let them self serve
Thanks to the integrated help center in your live chat your customers can find an answer themselves
Add Google Tag Manager to your help center
Control your help center website by adding Google Tag Manager to it. Add your Analytics, Hotjar and so on
Quickly check how articles are performing
Improve your help center articles often based on user feedback
Article Customer Feedback
Feedback Reports
Failed Searches Report
Check other Superpowers of Customerly
Video Live Chat
Get up close and personal with a lightweight video chat that runs directly in-browser
Funnels & Automation
Grow your business on autopilot with Customerly’s intelligent marketing automations
Customerly transforms the daily customer service activity in an opportunity to generate more sales
Irene, Head of Customer Care @ Shampora
Elevate Customer Service to the Next Level. Today.
