Run Leaner your SaaS

Deliver the best customer service while automating your marketing and gathering feedback from your users

No Credit Card
Install in 60s
Forever Free Plan available
 

You'll be in good company

0 businesses around the world rely on Customerly to enhance their support, sales and marketing capabilities

  • appinstitute
  • epayco
  • njlitics
  • paykickstart
  • socialgest
  • startupgeeks
  • tedx
  • appinstitute
  • epayco
  • njlitics
  • paykickstart
  • socialgest
  • startupgeeks
  • tedx

Assist where your customers are

With the right amount of automation, Customerly is the perfect fit for your customer service team to create astonishing experiences

  • Live Chat

    Help your users directly in your SaaS with the live chat with Superpowers

  • Video Live Chat

    Sell more and debug with ease thanks to a powerful video Live chat and screenshare

  • Smart Assignment Rules

    Assign the conversation based on customers' requests, page they are visiting or any user property.

Are you struggling to communicate efficiently with your customers?

1

Improve Customer Service

Imagine a chat fully integrated with your flows, team and SaaS. Stop Imaging. It’s here

2

Automate your marketing communications

Based on your customer behavior you will be able to automate onboarding, upgrading and upselling

3

Gather your customer feedback

Grow your SaaS with the power of word of mouth. We’ll give you tools to improve your customer satisfaction

Split conversations in teams or channels

Every team will handle their own conversations. Assign them automatically or manually

  • Team Inboxes
  • Conversations
  • Messages
  • Reply box
  • User data
  • Canned Responses
  • Help Center
Split conversations in teams or channels
Keep your conversation inboxes tidy
Here is where the magic happens
Your reply box is more than just a box
Always know the person you are speaking to
Quickly reply to your customers
Send Help Center articles with 2 clicks

Think smart, go self-serve

$0 total savings for our customers using Help Center

Create a Help Center to let your customers self serve

Create a Help Center to let your customers self serve

An entire help center platform crafted for you to easily help your customers. And a custom domain too

We'll autoreply for you. Intelligently

Your customers will get the best help center article to solve their issue before the support will get to the conversation

We'll autoreply for you. Intelligently
Francesca, Head of Customer Service

Thanks to Customerly and our customer success we increased our ARPU of 39%

Francesca, Head of Customer Service @ Fatture In Cloud

Mobile app
Mobile app

Automate your SaaS marketing communications

Grow your business on autopilot with Customerly’s intelligent marketing automation

  • Easily profile incoming leads

  • Build dynamic customer segments

  • Create custom behavioural funnels

Find the most engaged Customers to upsell

The fastest way to increase revenues is to sell more to existing customers. Identify them easily with a behavioral funnel

Find the most engaged Customers to upsell
Onboard your users

Onboard your users

Use the power of marketing automation to onboard your users via email or live chat. The perfect mix of automation and communication

6 Marketing Funnel Templates you can adopt today on your business too

Onboard your users

Welcome your users with a series of emails and check if they are activated

Ask for review to Happy Customers

If a customer is happy is more willing to leave a review

Understand where they hear about you

After 7 days, ask for where did they hear about your brand

Ask for App Reviews

After a certain amount of time, ask a review in exchange for an extended trial

Recover churns

Ask your inactive users or deleted account why they left in a cheezy way to get actual replies

Clean your list intelligently

Delete inactive users or leads and focus on what matters

Exploit the powers of segmentation

Exploit the powers of segmentation

You can filter user behaviors or states, check them later and leverage the effectiveness of the continuous segmentation

Connect with any data source or app

By connecting Customerly with your current tech stack you can create even more automation to empower your business

  • Messenger
    Prestashop
    Shopify
  • Slack
    Zapier
    Google Analytics
    Calendly
    Google Tag Manager

Track your SaaS Customer Satisfaction

Gathering answers from your active users has never been easier

  • Send in-app surveys for instant feedback

  • Analyze your net promoter score and target areas for improvement

  • Learn how you can help your customers more effectively

Funnel
arrow

Improve your SaaS by running it leaner

Create astonishing human customer service that leads to long term success for your business

No Credit Card
Install in 60s
Forever Free Plan available