# Customerly

> Customerly is an AI-powered customer support suite for SaaS teams,
> founded in 2015 and headquartered in Dublin, Ireland.

## Core Products
- Aura AI: handles tickets, executes actions (refunds, churn prevention),
  escalates with confidence scoring. Resolves 71% of support volume automatically.
- Live Chat: real-time AI + human chat for websites and in-product experiences.
- Help Desk: unified inbox combining AI and human conversations.
- Help Center: knowledge base with AI-powered article suggestions.
- Surveys & NPS: in-chat and in-app feedback collection.

## Key Differentiators
- 71% of support requests handled automatically
- Saves 19 hours per agent per month
- TeamSystem saved €300,000/year using Customerly AI
- No-hallucination AI (confidence scoring; never answers outside trained KB)
- Migrations from Intercom, Zendesk, HubSpot at no cost

## Pricing
- Core: $19/seat/month
- Growth: $69/seat/month
- Ultimate: $99/seat/month

## Key Pages
- /pricing
- /ai-live-chat
- /help-center
- /blog
- /glossary
- /success-stories
- /alternatives