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        <loc>https://www.customerly.io/glossary/customer-feedback</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-feedback-analysis</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-feedback-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-feedback-coordinator</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-feedback-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-feedback-management-systems</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-feedback-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-feedback-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-feedback-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-feedback-systems</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-flow-management-system</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-flow-management-system-cf36d</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-health-metrics</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-insight</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-insight-development</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-insights-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-intelligence-platforms</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-interaction</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-journey</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-journey-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-journey-analytics</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-journey-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-journey-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-journey-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-journey-mapping</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-journey-mapping-solutions</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-journey-mapping-solutions-32b8c</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-journey-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-lifecycle-management</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-lifecycle-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-lifetime-value</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-lifetime-value-analysis</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-loyalty</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-loyalty-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-loyalty-consultant</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-loyalty-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-loyalty-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-loyalty-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-loyalty-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-management</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-onboarding</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-onboarding-process</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-onboarding-solution</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-outcome-engineering</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-outreach</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-persona</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-profile</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-profiling</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-relations</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-relations-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-relations-consultant</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-relations-coordinator</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-relations-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-relations-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-relations-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-relations-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-relations-supervisor</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-relationship-analysis</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-relationship-management</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-retention</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-retention-specialist</loc>
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        <loc>https://www.customerly.io/glossary/customer-review-management</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-review-management-b69f5</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-sales-promotion</loc>
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        <loc>https://www.customerly.io/glossary/customer-satisfaction-analyst</loc>
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        <loc>https://www.customerly.io/glossary/customer-satisfaction-coordinator</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-satisfaction-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-satisfaction-executive</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-satisfaction-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-satisfaction-metrics</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-satisfaction-research-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-satisfaction-researcher</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-satisfaction-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-satisfaction-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-satisfaction-survey-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-segmentation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-segmentation-software</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-segmentation-strategies</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-sentiment-software</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-ai-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-ai-engineer</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-analytics-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-analytics-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-analytics-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-analytics-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-automation-consultant</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-bot</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-bots</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-data-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-digital-transformation-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-efficiency-analyst</loc>
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        <loc>https://www.customerly.io/glossary/customer-service-improvement-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-improvement-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-improvement-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-improvement-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-innovation-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-innovation-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-metrics</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-operations-coordinator</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-operations-manager</loc>
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        <loc>https://www.customerly.io/glossary/customer-service-outsource-companies</loc>
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        <loc>https://www.customerly.io/glossary/customer-service-outsourced</loc>
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        <loc>https://www.customerly.io/glossary/customer-service-outsourcing-companies</loc>
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        <loc>https://www.customerly.io/glossary/customer-service-performance-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-policy-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-process-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-quality-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-quality-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-quality-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-quality-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-quality-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-representative</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-solutions-architect</loc>
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        <loc>https://www.customerly.io/glossary/customer-service-strategy-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-systems-analyst</loc>
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        <loc>https://www.customerly.io/glossary/customer-service-team-lead</loc>
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        <loc>https://www.customerly.io/glossary/customer-service-technology-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-training-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-service-workflow-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success-content</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success-coordinator</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success-manager-csm</loc>
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        <loc>https://www.customerly.io/glossary/customer-success-metrics</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success-operations</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success-platform</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success-playbook</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success-software</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-success-strategist</loc>
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        <loc>https://www.customerly.io/glossary/customer-success-strategy</loc>
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        <loc>https://www.customerly.io/glossary/customer-success-team-structure</loc>
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        <loc>https://www.customerly.io/glossary/customer-success-technology-stack</loc>
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        <loc>https://www.customerly.io/glossary/customer-support</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-support-agent</loc>
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        <loc>https://www.customerly.io/glossary/customer-support-associate</loc>
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        <loc>https://www.customerly.io/glossary/customer-support-coordinator</loc>
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        <loc>https://www.customerly.io/glossary/customer-support-engineer</loc>
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        <loc>https://www.customerly.io/glossary/customer-support-hero</loc>
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        <loc>https://www.customerly.io/glossary/customer-support-metrics</loc>
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        <loc>https://www.customerly.io/glossary/customer-support-operations-analyst</loc>
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        <loc>https://www.customerly.io/glossary/customer-support-specialist</loc>
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        <loc>https://www.customerly.io/glossary/customer-support-technician</loc>
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        <loc>https://www.customerly.io/glossary/customer-touchpoint-analysis</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/customer-training-effectiveness</loc>
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        <loc>https://www.customerly.io/glossary/customer-training-programs</loc>
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        <loc>https://www.customerly.io/glossary/customer-value-optimization</loc>
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        <loc>https://www.customerly.io/glossary/customers-analytics-services</loc>
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        <loc>https://www.customerly.io/glossary/cx-customer-experience</loc>
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        <loc>https://www.customerly.io/glossary/cx-manager</loc>
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        <loc>https://www.customerly.io/glossary/cx-training-courses</loc>
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        <loc>https://www.customerly.io/glossary/da-data-analytics</loc>
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        <loc>https://www.customerly.io/glossary/data-cleansing</loc>
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        <loc>https://www.customerly.io/glossary/data-driven-decision-making</loc>
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        <loc>https://www.customerly.io/glossary/data-driven-marketing</loc>
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        <loc>https://www.customerly.io/glossary/data-enrichment</loc>
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        <loc>https://www.customerly.io/glossary/data-hygiene</loc>
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        <loc>https://www.customerly.io/glossary/data-visualization</loc>
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        <loc>https://www.customerly.io/glossary/dau-daily-active-users</loc>
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        <loc>https://www.customerly.io/glossary/dbm-database-management</loc>
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        <loc>https://www.customerly.io/glossary/demand-generation</loc>
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        <loc>https://www.customerly.io/glossary/demand-generation-manager</loc>
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        <loc>https://www.customerly.io/glossary/demographic-segmentation</loc>
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        <loc>https://www.customerly.io/glossary/design-thinking-software</loc>
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        <loc>https://www.customerly.io/glossary/digital-asset-management</loc>
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        <loc>https://www.customerly.io/glossary/digital-body-language-tracking</loc>
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        <loc>https://www.customerly.io/glossary/digital-campaign-manager</loc>
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        <loc>https://www.customerly.io/glossary/digital-customer-service</loc>
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        <loc>https://www.customerly.io/glossary/digital-experience</loc>
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        <loc>https://www.customerly.io/glossary/digital-footprint</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/digital-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/digital-marketing-analyst</loc>
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        <loc>https://www.customerly.io/glossary/digital-marketing-coordinator</loc>
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        <loc>https://www.customerly.io/glossary/digital-marketing-manager</loc>
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        <loc>https://www.customerly.io/glossary/digital-marketing-strategy</loc>
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        <loc>https://www.customerly.io/glossary/digital-medium</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/digital-transformation</loc>
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        <loc>https://www.customerly.io/glossary/direct-mail-advertising-definition</loc>
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        <loc>https://www.customerly.io/glossary/direct-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/display-advertising</loc>
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        <loc>https://www.customerly.io/glossary/dmarc</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/dmp-data-management-platform</loc>
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        <loc>https://www.customerly.io/glossary/double-opt-in</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/dpa-data-protection-act</loc>
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        <loc>https://www.customerly.io/glossary/dr-direct-response</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/drip-campaign</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/dsat-dissatisfaction</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/dsp-demand-side-platform</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/dynamic-content</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/dynamic-email-content</loc>
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        <loc>https://www.customerly.io/glossary/e-commerce</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/e-commerce-automation-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/e-commerce-marketing-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/e-commerce-marketing-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/e-commerce-marketing-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/e-commerce-marketing-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/eaas-everything-as-a-service</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/eai-enterprise-application-integration</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/early-warning-system</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/earned-media</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/ecc-enterprise-contact-center</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/efm-enterprise-feedback-management</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-analytics</loc>
    </url>
    <url>
        <loc>https://www.customerly.io/glossary/email-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-blast</loc>
    </url>
    <url>
        <loc>https://www.customerly.io/glossary/email-blocklist</loc>
    </url>
    <url>
        <loc>https://www.customerly.io/glossary/email-campaign</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-campaign-manager</loc>
    </url>
    <url>
        <loc>https://www.customerly.io/glossary/email-click-rate</loc>
    </url>
    <url>
        <loc>https://www.customerly.io/glossary/email-client</loc>
    </url>
    <url>
        <loc>https://www.customerly.io/glossary/email-deliverability</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-deployment</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-domain</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-drip-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-engagement</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-integrations</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-list-management</loc>
    </url>
    <url>
        <loc>https://www.customerly.io/glossary/email-list-segmentation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-marketing-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-marketing-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-marketing-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-marketing-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-marketing-metrics</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-marketing-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-marketing-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-personalization</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-retargeting</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-scheduling-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-segmentation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-sequence</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-service-provider-esp</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-spam</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-spoofing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-thread</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-whitelist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/email-workflow</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/emotional-intelligence</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/empathy-statements</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/engagement-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/engagement-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/engagement-metrics</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/engagement-rate</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/engagement-scoring</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/engagement-scoring-system</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/erp-enterprise-resource-planning</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/esat-employee-satisfaction</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/escalation-management</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/esp-email-service-provider</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/event-based-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/event-driven-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/event-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/event-triggered-email</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/evergreen-content</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/exit-intent</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/exit-intent-technology</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/expansion-revenue-strategies</loc>
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        <loc>https://www.customerly.io/glossary/experience-design</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/experiential-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/fcr-first-contact-resolution</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/feedback-loop</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/feedback-loop-strategy</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/feedback-management-system</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/feedback-management-tool</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/feedback-management-tools</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/first-party-data</loc>
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        <loc>https://www.customerly.io/glossary/follow-up</loc>
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        <loc>https://www.customerly.io/glossary/footer</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/form-abandonment-tracking</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/frictionless-experience</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/fte-full-time-equivalent</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/funnel-analysis</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/funnel-automation</loc>
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        <loc>https://www.customerly.io/glossary/ga-google-analytics</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/gdpr-compliance-tools</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/gdpr-general-data-protection-regulation</loc>
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        <loc>https://www.customerly.io/glossary/generative-ai</loc>
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        <loc>https://www.customerly.io/glossary/geofencing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/geotargeting</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/growth-hacking</loc>
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        <loc>https://www.customerly.io/glossary/gtm-go-to-market</loc>
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        <loc>https://www.customerly.io/glossary/guerilla-marketing</loc>
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        <loc>https://www.customerly.io/glossary/hard-bounce</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/hci-human-computer-interaction</loc>
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        <loc>https://www.customerly.io/glossary/heatmap</loc>
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        <loc>https://www.customerly.io/glossary/help-desk-software</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/helpdesk-software</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/hipaa-health-insurance-portability-and-accountability-act</loc>
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        <loc>https://www.customerly.io/glossary/html-hypertext-markup-language</loc>
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        <loc>https://www.customerly.io/glossary/human-touch-technology</loc>
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        <loc>https://www.customerly.io/glossary/iaas-infrastructure-as-a-service</loc>
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        <loc>https://www.customerly.io/glossary/icr-intelligent-call-routing</loc>
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        <loc>https://www.customerly.io/glossary/idv-identification-and-verification</loc>
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        <loc>https://www.customerly.io/glossary/im-instant-messaging</loc>
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        <loc>https://www.customerly.io/glossary/inbound-marketing-manager</loc>
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        <loc>https://www.customerly.io/glossary/ioe-internet-of-everything</loc>
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        <loc>https://www.customerly.io/glossary/kpi-key-performance-indicator</loc>
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        <loc>https://www.customerly.io/glossary/lead-management-automation</loc>
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        <loc>https://www.customerly.io/glossary/lead-management-director</loc>
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        <loc>https://www.customerly.io/glossary/lead-management-strategist</loc>
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        <loc>https://www.customerly.io/glossary/linkedin-marketing</loc>
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        <loc>https://www.customerly.io/glossary/list-cleaning</loc>
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        <loc>https://www.customerly.io/glossary/list-hygiene</loc>
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        <loc>https://www.customerly.io/glossary/marketing-automation-director</loc>
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        <loc>https://www.customerly.io/glossary/marketing-automation-manager</loc>
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        <loc>https://www.customerly.io/glossary/marketing-automation-software</loc>
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        <loc>https://www.customerly.io/glossary/marketing-automation-specialist</loc>
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        <loc>https://www.customerly.io/glossary/marketing-automation-strategist</loc>
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        <loc>https://www.customerly.io/glossary/marketing-dashboard</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-data-analysis</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-data-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-data-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-data-scientist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-data-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-experimentation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-funnel</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-intelligence</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-management</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-mix</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-operations-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-operations-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-operations-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-operations-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-operations-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-plan</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-promotion</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-publicity</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-qualified-lead</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-segmentation-tools</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-stack</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-strategy</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-technology-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-technology-consultant</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-technology-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-technology-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-technology-officer</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-technology-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-technology-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketing-workflow</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/marketplace</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mass-email-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mau-monthly-active-users</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mcr-mean-customer-rating</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/media-buying</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/media-channel</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/media-company</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/media-coverage</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/media-planning</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/micro-moments</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/ml-machine-learning</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mobile-app-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mobile-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mobile-marketing-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mobile-optimization</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mofu-middle-of-funnel</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mql-marketing-qualified-lead</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mrr-monthly-recurring-revenue</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/msa-managed-service-agreement</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mtbf-mean-time-between-failures</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/mttr-mean-time-to-resolve</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/multi-channel-campaigns</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/multi-channel-communication</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/multichannel-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/multichannel-support</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/multimedia-content</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/native-advertising</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/net-customer-outcome-nco</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/network-effect</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/nlp-natural-language-processing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/nlu-natural-language-understanding</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/nnm-noisy-neighbor-mitigation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/nps-net-promoter-score</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/ofc-office-of-fair-trading</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/okr-objectives-and-key-results</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/omni-channel-service</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/omni-omnichannel</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/omnichannel-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/omnichannel-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/onboarding-automation</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/one-to-one-marketing-definition</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/online-advertising</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/online-marketing-analyst</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/online-marketing-director</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/online-marketing-manager</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/online-marketing-specialist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/online-marketing-strategist</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/online-review-management-platform</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/ooo-out-of-office</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/opt-in-email-lists</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/opt-out</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/organic-reach</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/osat-overall-satisfaction</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/outbound-call-centre-software</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/outbound-calling-solutions</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/outbound-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/outreach-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/outsource-customer-service</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/outsourced-customer-support-companies</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/outsourced-support</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/outsourced-support-services</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/owned-content</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/owned-media</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/paas-platform-as-a-service</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/paid-media</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/paid-search</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/path-to-purchase</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/performance-benchmarking</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/performance-improvement-plans</loc>
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        <loc>https://www.customerly.io/glossary/performance-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/performance-monitoring</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/permission-email-marketing</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/personal-branding</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/personalization-engine</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/pipeline</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/pipeline-3180f</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/pitch-deck</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/plain-text-email</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/post-sales-support</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/ppc-pay-per-click</loc>
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        <loc>https://www.customerly.io/glossary/pr-public-relations</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/predictive-analytics</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/proactive-customer-outreach</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/proactive-support</loc>
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        <loc>https://www.customerly.io/glossary/proactive-support-strategies</loc>
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        <loc>https://www.customerly.io/glossary/product-adoption-rate</loc>
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    <url>
        <loc>https://www.customerly.io/glossary/product-engagement-tracking</loc>
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        <loc>https://www.customerly.io/glossary/product-feedback-loop</loc>
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        <loc>https://www.customerly.io/glossary/product-launch</loc>
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        <loc>https://www.customerly.io/glossary/product-onboarding-metrics</loc>
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        <loc>https://www.customerly.io/glossary/product-positioning</loc>
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        <loc>https://www.customerly.io/glossary/product-training</loc>
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        <loc>https://www.customerly.io/glossary/product-usage-analytics</loc>
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        <loc>https://www.customerly.io/glossary/programmatic-advertising</loc>
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        <loc>https://www.customerly.io/glossary/promotional-email</loc>
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        <loc>https://www.customerly.io/glossary/promotional-plan</loc>
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        <loc>https://www.customerly.io/glossary/promotional-pricing</loc>
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        <loc>https://www.customerly.io/glossary/prospect-targeting</loc>
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        <loc>https://www.customerly.io/glossary/pstn-public-switched-telephone-network</loc>
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        <loc>https://www.customerly.io/glossary/psychographic-segmentation</loc>
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        <loc>https://www.customerly.io/glossary/public-relations</loc>
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        <loc>https://www.customerly.io/glossary/push-notification</loc>
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        <loc>https://www.customerly.io/glossary/quarterly-business-review</loc>
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        <loc>https://www.customerly.io/glossary/queue-management</loc>
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        <loc>https://www.customerly.io/glossary/rcs-rich-communication-services</loc>
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        <loc>https://www.customerly.io/glossary/reach-in-marketing</loc>
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        <loc>https://www.customerly.io/glossary/real-time-support</loc>
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        <loc>https://www.customerly.io/glossary/relationship-management</loc>
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        <loc>https://www.customerly.io/glossary/sales-qualified-lead</loc>
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        <loc>https://www.customerly.io/glossary/sam-serviceable-available-market</loc>
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        <loc>https://www.customerly.io/glossary/scrm-social-customer-relationship-management</loc>
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        <loc>https://www.customerly.io/glossary/sdn-software-defined-networking</loc>
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        <loc>https://www.customerly.io/glossary/segmentation</loc>
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        <loc>https://www.customerly.io/glossary/segmentation-rules</loc>
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        <loc>https://www.customerly.io/glossary/segmentation-software</loc>
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        <loc>https://www.customerly.io/glossary/segmentation-strategies</loc>
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        <loc>https://www.customerly.io/glossary/segmenting</loc>
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        <loc>https://www.customerly.io/glossary/segmenting-3628a</loc>
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        <loc>https://www.customerly.io/glossary/self-service-business-intelligence</loc>
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        <loc>https://www.customerly.io/glossary/sentiment-analysis</loc>
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