Run Surveys that give you quick answers via Live Chat

Be smart and get up to 65% more answers with in-chat surveys

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Daniele, CEO

We have got thousands of answers in a few hours. I was astonished when I saw 45% reply rate

Daniele, CEO @ Fatture In Cloud

Build your in-app survey in minutes

1

Pick an audience

Choose between basic or advanced filters to get your target audience

2

Add questions

Use our templates or build your own questions

3

Add your logic

Use the go-to question logic to ask the right questions at the right time.

4

Analyze reports

After a few hours you will get resourceful answers directly from your customers

Choose your list to deliver your survey

Choose your list to deliver your survey

Based on your data you can build a dynamic list to deliver your surveys to only paying customers for example

Survey Templates

Gather valuable feedback from your users thanks to the 5 best ready-to-use Survey Templates.

🚶‍
How did you hear about [YOUR_COMPANY]?

Source of acquisition

Ask your new users where did they get to know you

Open Template
🧐
How easy was your onboarding today?

Customer Effort Score

Measures how much effort a customer has to put in to use your product

Open Template
👀
Are you using our product/service for Personal or Business use?

Discover your customer persona

Easily define the avatar that is purchasing your product

Open Template
🔥
How would you feel if you could no longer use [YOUR_COMPANY]?

Find your Product Market Fit

From SuperHuman CEO the survey to find your product market fit

Open Template
Help us to improve our product

B2B SaaS Usability Survey Template

Easily define the avatar that is purchasing your product

Open Template

... or customize your question type and text as you need

You can use this survey template to run quick surveys that give your tons of answers immediately

... or customize your question type and text as you need

Add your own logic to your surveys

For each answer you can choose a go-to question logic. So your surveys will just feel right

Reports that make you feel smart

It feels like you’re interviewing your customers one by one with the benefit of doing at scale

User-level reports to identify key feedback

For each survey answer you get, we’ll show you exactly who left it. You can also check the user detail page and start a conversation with them

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Start improving your customer satisfaction

Create astonishing human customer service that leads to long term success for your business

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Surveys Articles

Learn how to create effective surveys that provide valuable insights into your customers' needs and preferences. Discover tips and best practices for crafting compelling surveys.
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