Turn Feedback into your Success Roadmap

Capture, analyze, and act on customer feedback to elevate satisfaction and drive growth

CSAT Survey
CSAT Survey & Team Insights
NPS and Feedback
NPS Insights
In-app Surveys
Custom In-app Surveys
Some of the businesses that choose Customerly
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  • appinstitute
  • epayco
  • cookie-script
  • njlitics
  • nibol
  • paykickstart
  • tedx
  • paymo
  • startupgeeks
  • tweethunter

Enabling NPS and checking your results is easy like clicking on a button

Choose your own rules and we will deliver automatically for you the NPS survey via email. Sit, relax and enjoy your results

Enabling NPS and checking your results is easy like clicking on a button

Run a CSAT survey like this in less than 1 minute

Explore our in-chat surveys to run customer satisfaction surveys as you need

Run a CSAT survey like this in less than 1 minute
Use our ready-to-use funnel to run the churn survey

Use our ready-to-use funnel to run the churn survey

If you are experiencing too many churns you might wanna run a survey to understand why is happening. We have got one that is working amazingly

Survey Templates

Gather valuable feedback from your users thanks to the 5 best ready-to-use Survey Templates.

🚶‍
How did you hear about [YOUR_COMPANY]?

Source of acquisition

Ask your new users where did they get to know you

Open Template
🧐
How easy was your onboarding today?

Customer Effort Score

Measures how much effort a customer has to put in to use your product

Open Template
👀
Are you using our product/service for Personal or Business use?

Discover your customer persona

Easily define the avatar that is purchasing your product

Open Template
🔥
How would you feel if you could no longer use [YOUR_COMPANY]?

Find your Product Market Fit

From SuperHuman CEO the survey to find your product market fit

Open Template
Help us to improve our product

B2B SaaS Usability Survey Template

Easily define the avatar that is purchasing your product

Open Template

Explore How to track your Customer Satisfaction

Send in-app surveys to learn exactly what your customers think

In-Chat Surveys

Send in-app surveys to learn exactly what your customers think

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Net Promoter Score

Get an overall picture of your Customer Satisfaction with direct NPS surveys

Live Chat Messenger Chat Details
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Live Chat Messenger Conversation History

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Customer Satisfaction Articles

Discover how to boost customer satisfaction with our expert advice, tips, and best practices.
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