The Most Powerful Live Chat & Help Desk Software

More than a Live Chat. Acquire leads, profile visitors, video call and screen sharing.

Customerly Customer Support Live Chat Intercom Alternatives

Customerly in numbers

Website Installed on
Live Chat shown daily
Conversations handled
Your New Ticket System Acquire New Leads Customise it as you want Powerful User Data Video Live Chat Unlimited Teammates  Office Hours Smart Assignment Rules

icon Your New Ticket System Your New Ticket System

Acquire new leads, profile them, manage tickets easily and collect feedback automatically

icon Acquire New Leads Acquire New Leads

Acquire up to 45% more leads by installing Customerly Live Chat on your website.

icon Customise it as you want Customise it as you want

Your new live chat looks like your own live chat. Choose your favourite color, position and background.

icon Smart Assignment Rules Smart Assignment Rules

Imagine to deliver the messages to the right team member every time. Stop imagine now, assign automatically conversations based on content or user data.

icon Office Hours Office Hours

Continue acquiring new leads while you are out of office but advise them that you will reply on office hours.

icon Video Live Chat Video Live Chat

Solve problems faster with the New Video Live Chat with Screen Sharing. No additional software required.

icon Powerful User Data Powerful User Data

All the information about the user you need, without searching into your database or CRM . Stop wasting your time.

icon Unlimited Teammates Unlimited Teammates

A great family needs great tools. Assure to all your team an incredible product. Included in any package Unlimited Teammates.

Set up Customerly Live Chat with one script in a matter of seconds.

Customerly Live Chat works out of the box on most popular platforms including:

Reply to your customers on the go.

Thanks to our Customerly mobile apps you will be in touch with your customers whenever you are.

Perfect for digital nomad business owners and remote support team.

Features included

  • Assign Ticket to Teammates
  • Open New Conversation
  • User Search
  • Send Canned Responses
  • Attach files or photos
  • Insert Private Notes
  • Check User Details

Find the right plan for you

We offer plans for Businesses of all sizes.


unique contacts managed


unique contacts managed?
Contact Us

All Plans Include:

30-day Money Back Guarantee
Unlimited Teammates
Video Live Chat
Screen Sharing
Widget Customisation
Unlimited Conversations per user
Live Chat Support
Mobile Apps
File Sending
Conversations Assignments
Operating Hours
Smart Assignment Rules

Frequently Asked Questions

What are the contacts?

Contacts are the unique emails you will manage on Customerly.

How do I integrate Customerly?

You can integrate Customerly on your website with a simple plugin or Javascript code. You can use the plugin for wordpress and other platforms. You can find the Customerly SDKs for your apps on iOS and Android . We support the vast majority of platforms. No need to worry. If you need any help with the integration, you can also contact us. We'll be happy to help, always

Which languages does the live chat support has?

The Live Chat has been translated in Spanish, French, Italian, German, Romanian, Greek & Catalan. If your language is not supported Contact us and we will find a way.

Can I manage more than one project?

Of course you can. Once you've created your account, you can manage as many applications as you want. Each with its own data, team mates, billing and tracking.

What happens if I reach more than 200 contacts?

The month after reaching the 200 contacts threshold, your app will be updated to the correct payment plan and you'll be able to continue to avail of all of the Customerly features.

What if I have more than 10 000 contacts?

That won't be a problem. Contact us to get a customized offer based on what you need.

What payment methods are available?

We do accept all the credit and debit cards. Visa, Maestro, Amex and so on. To manage payments, we use the secure method by Stripe. We do not store any credit card information and for data protection we use the secure protocol HTTPS. All types of credit and debit cards are accepted.