Retained customers help keep the lights on. They tend to spend more and are familiar with how your systems work so it ends up saving you a lot of time and energy. Just how much? Well, the Harvard Business Review estimates it can be anywhere between 5 to 25 times...
Uwe Dreissigacker's content
Uwe Dreissigacker is the founder of online invoicing software InvoiceBerry & also offers free invoice templates to businesses. Small businesses and sole traders can create, send and manage their invoices, quotes and credit notes with the tool. In his free time, Uwe travels the world and enjoys experiencing different cultures.