The Live Chat with Super Powers is here
Discover how your company will grow by offering world-class support thanks to the live chat with superpowers
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Install in 60s
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Video live chat & screen share
Deliver demos straight away, show products easily or fix issues on your customer computers with Customerly Video Live Chat and screen share
Live Chat Trigger Templates
The 2 Best ready-to-use live chat trigger templates to engage, convert and retain more customers.
👋
Are you new here? Just look around and I’ll be here in case you need help.
Welcome first time visitors
Catch your first time visitors attention by welcoming them the right way
Open Template🥳
I'm glad to see you back! Can I help you with anything today?
Repeat visitors
Engage with visitors that are coming back, they are most likely to convert the second time
Open TemplateAnswer faster with chat previews
Sneak-peek your customers' messages while they are still typing. You can search for the perfect answer to quickly respond
Save time with canned responses
Reduce workloads for your team and quickly reply to repeated requests
Search, click and send
Easily find your canned responses to quickly get back to your customers
Customize with contact properties
Whenever your want to personalize the responses with user name or other properties, you can do that
Canned Response Templates
Top 2 Best Canned Responses Templates for Customer Service. Improve your Customer service with Quick Canned Responses
👋
Hello {{name}}.
My name is [YOUR_NAME].
It will be my pleasure to help you with your issue.
Let me look into this quickly and I will get back to you in a moment with all the helpful information I can find.
Meanwhile, if you have any additional information please let me know. 😊
🫶️
Hi {{name}}, thank you so much for reaching out. I'm [YOUR_NAME] and I'm here to help you.
Enrich your chat messages
Not just plain text, use our built-in editor to create compelling messages with font styles, inline images and much more
Not just text, share any media
Drag & drop any file to send them on chat. Your customers will be able to share easily their documents too, like screenshots, PDF quotes, ZIP, videos and much more...
Find any past chat with chat history
In your chat history archive, you can find easily any past conversation that includes a certain phrase. Check also a past conversation for a specific customer
Your conversation inbox has superpowers too
From keeping all your conversations organized to teamwork, contact information and much more the inbox dashboard is much more than just an app, it’s a daily companion
We’ll autoreply for you. Intelligently
Your customers will get the best help center article to solve their issue before the support will get to the conversation
Your live chat will recognize your users automagically
Save user properties and get the full picture of your WordPress users at a glance
Set your business hours and we’ll collect leads while you party
A great superpower is to let your prospects know you’re out of the office while you are still getting leads
Enable notifications to instantly reply to your live chats
Do not miss any opportunity by turning on web, mobile or email notifications every time you get a new chat
Assign automatically based on your rules
Based on page URL, contact info or keyword you can assign the incoming conversations to the best team. Every time
Live Chat Articles
See all
Customer Service Best Practices: Key Tips for Exceptional Support
Discover the top customer service best practices and enhance your customer experience. Exceed expectations and build loyalty today.
Customer Service Statistics from 2022 to know for a better 2023
Customer Service Statistics from Real Data. 1B chat analysed on 29K businesses. What you should know about customer service in 2023?Reply to your customers from your mobile
Download Customerly app to get notified when someone is reaching out. So you can close deals on your preferred beach
The Live Chat superpowers don’t stop here, check out also...
Help Center
Deploy a self-service help center with intelligent automation
Customer Engagement
Engage with customers on your pages to get more leads and appointment
Live Chat Customization
Make your live chat look like yours with wonderful customizations
Improve with reports
Analyze detailed reports on how your customer service team is performing
Live Chat for Nerd
Use Live Chat API to get the most out of your integration
Live Chat for Mobile
Assist your customers on your mobile apps as well
How can I install the Live Chat?
Install Live Chat on a Website
Integrate the snippet and you are ready to support your customer
Install Live Chat on Wordpress
Install the plugin through the store, it's fast, easy, and simple
Customerly transforms the daily customer service activity in an opportunity to generate more sales
Irene, Head of Customer Care @ Shampora
Elevate Customer Service to the Next Level. Today.
No Credit Card
Install in 60s
14-day Free Trial
You'll be in good company
0 businesses rely on us to improve their support, sales and marketing automation
Frequently Asked Questions
Here we collected some of the answer you might be searching for
How live chat works?
A Live Chat gives you the ability to instantly reply to your customers on your web pages. People visiting your website will have instant access to your customer service team thanks to the live chat. As soon as the live chat starts a notification will be immediately dispatched to your customer service team
Why live chat is important?
Live Chat gives your customer a way to get in touch with you before they find a way to go to your competitors that offers live solutions to their problems through a live chat
What is the best live chat software?
The Best Live Chat software is the one that helps you the best with your clients at every stage. From leads to customers you will need to set up the communication in different ways. This is why Customerly live chat is the best live chat software you can find on the internet. With a Video Live Chat included and autoreply with included Help Center articles and automated questions to profile your clients. It's not just a live chat software is a live chat with superpowers
Our mission at Customerly is to help and inspire at least 1 Billion people.
© 2015-2023 Customerly Ltd.
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