Serve Better, Save More, No Matter Your Size

Unlock cost-effective customer support with our AI-enhanced plans, designed to deliver exceptional service for every business, from solo ventures to large enterprises.

MonthlyYearly-20%
1 teammate
1102050100150200

Estimated Monthly Interactions

Interactions are calculated based on two factors: support interactions, accounting for approximately 10% of your active users, and the number of monthly emails sent.

0+

Enterprise

$0/month

Empower your large team with the ultimate customer service and marketing automation tool for unparalleled success.

Teammates

15 included

Interactions

50,000 included

AI

Usage-based billingContact us

Pro

$0/month

Elevate your customer service and satisfaction to new heights with comprehensive features designed for established companies.

Teammates

10 included

Interactions

20,000 included

AI

Usage-based billingTry free

Startup

$0/month

Empower your team to drive growth through seamless communication and personalized customer experiences.

Teammates

6 included

Interactions

10,000 included

AI

Usage-based billingTry free

Essential

$0/month

For small businesses seeking a simple and effortless solution to generate more leads and engage with customers effectively

Teammates

3 included

Interactions

1,000 included

AI

Not availableTry free
Customer Support
Live chat
Team inboxes
Help center
AI Training
Chatflows
5
In-Chat Help Center
Video Chat
Smart Assign
Help Center Multilanguage
Team Insights
CSAT
Marketing Automation
Email Marketing
CRM
Custom Lists
5
Marketing Automation
Customer Satisfaction
In-app Surveys
NPS Survey
Promoter Redirection

Frequently Asked Questions

Find an answer to your questions regarding your plan

  • How much will I be charged for AI usage?

    AI usage incurs extra fees. Our system uses ChatGPT 3.5 Turbo and 4, with costs from $0.05 to $1.5 per conversation, based on complexity and length. On average, expect to pay about $0.45 per AI-handled conversation.

  • What is an interaction?

    An interaction refers to a business-driving activity that helps you retain or convert customers, or provides AI assistance. Examples include responding to a new individual conversation, sending a reply email through the inbox, automated emails through workflows, emails sent within one-shot campaigns, NPS survey emails, and in-chat surveys that are sent and viewed.

  • What is the rate if I go over my estimate?

    In the event that you surpass your monthly allowance, which is already generous in every plan, any additional interactions will be charged as on-demand interactions at the end of the month. The cost per interaction decreases as you include more on your plan, ranging from $0.001188 to $0.006 per interaction.

  • Can I customize the teammates per plan?

    In the Startup, Pro, and Enterprise plans, you have the flexibility to add more teammates without the need to upgrade to the next plan.

  • What payment methods are accepted?

    We utilize Stripe Payments as our payment gateway, allowing us to accept a wide range of payment options, including credit cards and debit cards.

  • How does the free trial work?

    During the 14-day free trial, you have full access to all of our features, allowing you to explore and experience their benefits. At the end of the trial period, you can select any of our paid plans or cancel. If you provide payment information during the trial, we will automatically charge it at the end of the trial, seamlessly transitioning you into the monthly or yearly subscription plan you have chosen.

  • How many interactions should I choose?

    To estimate your Monthly Interactions, you can utilize the calculator by considering your active users and the number of monthly emails you send. On average, we estimate that interactions generated by your users amount to approximately 10% of your Monthly active users.

Need help choosing your perfect plan?

Some of the businesses that choose Customerly
  • appinstitute
  • epayco
  • cookie-script
  • nibol
  • paykickstart
  • njlitics
  • paymo
  • startupgeeks
  • tweethunter
  • tedx
  • appinstitute
  • epayco
  • cookie-script
  • nibol
  • paykickstart
  • njlitics
  • paymo
  • startupgeeks
  • tweethunter
  • tedx