Why Customerly is the best Zendesk alternative?

How does Customerly compare with Zendesk? What's the best customer service and marketing automation software? Discover our exhaustive comparison table between Customerly and Zendesk.

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Francesca, Head of Customer Service

Thanks to Customerly and our customer success we increased our ARPU of 39%

Francesca, Head of Customer Service @ Fatture In Cloud

What am I going to get on top of Zendesk?



Video Live Chat
Visual Funnel Builder
Drag & Drop Email Template builder
NPS Survey
In-App Surveys
Smart Routing
Chat Bots
Pre-Chat Surveys
Office Hours Auto Reply
Auto Reply with Help Center
Help Center
In-Chat Help Center
Canned Responses
Mobile SDK
Mobile Apps
Zapier Integration
User Properties Tracking
Facebook Messenger Integration
Email Forwarding
Live Translate
Event Tracking
Team Reports
Calendly Integration
Multilanguage Chat
Advanced Customer Segmentation

Features exclusively on Customerly

Video Live Chat

Start a video live chat with your prospects or customers and share screen frictionlessly

Email Template Builder

Forget about standard plain email designs. Take back the control over your email design.

In-depth NPS System

Fully understand your customer's willingness to share your brand with their friends or colleagues. Redirect the promoters to your main review service.

Leon Lacourt

“Our bill on Intercom was about 800$mo, with Customerly we are saving +50%”

Leon Lacourt
You'll be in good company
0 businesses rely on us to improve their support, sales and marketing automation
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  • paykickstart
  • paymo
  • startupgeeks
  • tedx
  • tweethunter
Live Chat Messenger Chat Details
Live Chat Messenger Conversation History

Elevate Customer Service to the Next Level. Today.

No Credit Card
Install in 60s
14-day Free Trial

This is what our customers switching from Zendesk were asking

Here we collected some of the answers you might be searching if you want to switch from Zendesk.

  • How long is it gonna take us to switch from Zendesk?

    We have got clients that switched in less than two weeks.

  • Which data can I import?

    You can import contact data via CSV file. Also, you can import help center articles via API. At the moment, we do not import conversation history and messages.

  • Do you have a staging environment?

    Yes you can create an additional project in Customerly for free and play with it.

  • Which are your integrations?

    You can integrate with any service you are using right now. We have got custom integrations and Zapier integration.

  • Do you integrate with Slack?

    You can integrate with Slack through Zapier and pass any new leads to Customerly.

  • Do you integrate with Stripe?

    You can integrate with Stripe through Zapier and pass any additional data of your customers to Customerly easily.

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