Run Surveys that give you quick answers via Live Chat
Be smart and get up to 65% more answers with in-chat surveys
No Credit Card
Install in 60s
14-day Free Trial
We have got thousands of answers in a few hours. I was astonished when I saw 45% reply rate
Daniele, CEO @ Fatture In Cloud
Build your in-app survey in minutes
1
Pick an audience
Choose between basic or advanced filters to get your target audience
2
Add questions
Use our templates or build your own questions
3
Add your logic
Use the go-to question logic to ask the right questions at the right time.
4
Analyze reports
After a few hours you will get resourceful answers directly from your customers
Choose your list to deliver your survey
Based on your data you can build a dynamic list to deliver your surveys to only paying customers for example
Survey Templates
Gather valuable feedback from your users thanks to the 5 best ready-to-use Survey Templates.
🚶
How did you hear about [YOUR_COMPANY]?
🧐
How easy was your onboarding today?
Customer Effort Score
Measures how much effort a customer has to put in to use your product
Open Template👀
Are you using our product/service for Personal or Business use?
🔥
How would you feel if you could no longer use [YOUR_COMPANY]?
Find your Product Market Fit
From SuperHuman CEO the survey to find your product market fit
Open Template✅
Help us to improve our product
B2B SaaS Usability Survey Template
Easily define the avatar that is purchasing your product
Open Template... or customize your question type and text as you need
You can use this survey template to run quick surveys that give your tons of answers immediately
Add your own logic to your surveys
For each answer you can choose a go-to question logic. So your surveys will just feel right
Reports that make you feel smart
It feels like you’re interviewing your customers one by one with the benefit of doing at scale
User-level reports to identify key feedback
For each survey answer you get, we’ll show you exactly who left it. You can also check the user detail page and start a conversation with them
Start improving your customer satisfaction
Create astonishing human customer service that leads to long term success for your business
No Credit Card
Install in 60s
14-day Free Trial
You'll be in good company
0 businesses rely on us to improve their support, sales and marketing automationSurveys Articles
Learn how to create effective surveys that provide valuable insights into your customers' needs and preferences. Discover tips and best practices for crafting compelling surveys.
Best AI Live Chat Software to Automate Customer Support
Live chat software has become a staple of modern, web-based businesses—it’s cheap, efficient, and very useful!
Powerful Customer Success Tools for Every Use
Streamline your business processes and deliver one-of-a-kind experiences with our list of customer success tools.
Our mission at Customerly is to help and inspire at least 1 Billion people.
© 2015-2023 Customerly Ltd.
Based in Ireland 🇮🇪 All data is stored in EU only.
Social
Choose your language
