Why Customerly is the best Intercom alternative?

How does Customerly compare with Intercom? What's the best customer service and marketing automation software? Discover our exhaustive comparison table between Customerly and Intercom.

Francesca, Head of Customer Service

Thanks to Customerly and our customer success we increased our ARPU of 39%

Francesca, Head of Customer Service @ Fatture In Cloud

What am I going to get on top of Intercom?



Intercom switcher tool
Video Live Chat
Visual Funnel Builder
Drag & Drop Email Template builder
NPS Survey
In-App Surveys
Video Live Chat
Smart Routing
Chat Bots
Pre-Chat Surveys
Office Hours Auto Reply
Auto Reply with Help Center
Help Center
In-Chat Help Center
Canned Responses
Onboarding Tours
Mobile SDK
Mobile Apps
Zapier Integration
User Properties Tracking
Facebook Messenger Integration
Email Forwarding
Live Translate
Event Tracking
Team Reports
Multi Accounts
Calendly Integration
Multilanguage Chat
Custom Chat Icons
Advanced Customer Segmentation
Competitive Pricing

Features exclusively on Customerly

Video Live Chat

Video chat with your prospects or help your customers where they are. Screen sharing included and frictionless.

Funnel Builder

Build behavioral funnels with the moste intuitive flow builder. Build easy and complex marketing automation.

Email Template Builder

Forget about standard plain email designs. Take back the control over your email design.

In-app Surveys

Run surveys directly in your app. Gather feedback from your users immediately and understand your customers.


Fully understand your customers willingness to share your brand with their friends or collegues.

Instant Translation

Ми перекладаємо це для вас. That means: “We translate this for you”. Automagically.

Leon Lacourt

“Our bill on Intercom was about 800$mo, with Customerly we are saving +50%”

Leon Lacourt
Some of the businesses that choose Customerly
  • appinstitute
  • epayco
  • cookie-script
  • nibol
  • paykickstart
  • njlitics
  • paymo
  • startupgeeks
  • tweethunter
  • tedx
  • appinstitute
  • epayco
  • cookie-script
  • nibol
  • paykickstart
  • njlitics
  • paymo
  • startupgeeks
  • tweethunter
  • tedx
Live Chat Messenger Chat Details
Live Chat Messenger Conversation History

AI Support That Sets You Apart — Start Leading Today.

This is what our customers switching from Intercom were asking

Here we collected some of the answers you might be searching if you want to switch from Intercom.

  • How long is gonna take us to switch from Intercom?

    We have got clients that switched in less than 2 weeks.

  • How difficult will be to switch from Intercom?

    It depends on how deep are you integrated with Intercom, but most of the time is just a matter of replacing a snippet in your pages. That's a task for any developer that takes less than 1 minute.

  • Which data can I transfer?

    You can transfer your Customer attributes and tags easily with an import or our public API. You can also import Help Center articles with our APIs to make the process smooth and fast.

  • Which data I cannot import?

    At the moment we do not import conversation history and messages.

  • Do you have a staging environment?

    Yes you can create an additional project in Customerly for free and play with it.

  • Which are your integrations?

    You can integrate with any service you are using right now. We have got custom integrations and Zapier integration.

  • Do you integrate with Slack?

    You can integrate with Slack through Zapier and pass any new leads to Customerly.

  • Do you integrate with Stripe?

    You can integrate with Stripe through Zapier and pass any additional data of your customers to Customerly easily.

  • How much can I save by switching from Intercom?

    You can save up to 80%. It definitely depends on what you are using but we are sure you can save at least 50% on your bill. If you want to have a dedicated quote just open a chat with us.