Templates for SaaS
Any of the 59 templates in the Customerly template library will jumpstart your customer communications. From canned responses, to workflows, email and chat messages templates, you’ll immediately know how to communicate at your best.
Templates for Email Marketing
Enjoy 5 ready-to-use email marketing templates. Get inspired by the most successful email campaigns in the world.
Churn survey
This email template will let you understand why your customers are churning in a quick and effective way. Use this template with a workflow to automate the survey every time someone cancel its plan
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Onboarding email with personalized GIF
Use this email template to onboard your new users with personalized messages
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Your trial is ending Email Template with personalised GIF
Send this email with a personalised touch whenever the trial your user started is about to end
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New email to get feedback on why a user didn’t upgrade
Gather user feedback when the trial ends and they didn't upgrade
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Why did you cancel email template
Ask your customers why your product didn't work out with this personalised email template
Open TemplateEngage, Convert, Retain with Live Chat Trigger Templates
Discover our top ready-to-use live chat trigger templates designed to boost customer engagement, conversion, and retention.
Welcome first time visitors
Catch your first time visitors attention by welcoming them the right way
Open TemplateRepeat visitors
Engage with visitors that are coming back, they are most likely to convert the second time
Open TemplateMy name is Luca, your primary point of contact in ACME
I'm here to help you get started with your account 🚀
It would be a great help to me if you could answer this question:
How are you planning to use ACME?
Recover pricing page abandons
Recover people on your pricing page that are about to leave with a catchy message
Open TemplateBoost Customer Service with Canned Response Templates
Leverage our top canned response templates to enhance your customer service efficiency and response time.
Hello {{name}}.
My name is [YOUR_NAME].
It will be my pleasure to help you with your issue.
Let me look into this quickly and I will get back to you in a moment with all the helpful information I can find.
Meanwhile, if you have any additional information please let me know. 😊
Currently, I am not able to provide a certain timeframe but stay tuned for future updates as new features are introduced daily.
Hi {{name}}, thanks for contacting us.
We appreciate user feedback and always encourage suggestions to make our platform more efficient. I will forward this to our team for review.
Please let us know if there is anything else I can assist you with.
Survey Templates
Gather valuable feedback from your users thanks to the 5 best ready-to-use Survey Templates.
Customer Effort Score
Measures how much effort a customer has to put in to use your product
Open TemplateFind your Product Market Fit
From SuperHuman CEO the survey to find your product market fit
Open TemplateB2B SaaS Usability Survey Template
Easily define the avatar that is purchasing your product
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