Measure customer loyalty with NPS
NPS helps you find out who among your customers are willing to refer your products to their friends
This is how NPS is going to help you grow
Select and send
Decide to whom you want to send the NPS survey (e.g. Only users after 7 days)
Receive feedback
Get constant feedback from your customers on daily basis
Improve your Customer Satisfaction
Learn from your customers additional feedback on how to improve your service
Repeat
Go back to step 2 and iterate this process to craft a perfect experience
Send the NPS email survey when you want
Choose your own rules and we will deliver automatically for you the NPS survey via email. Sit, relax and enjoy your results
Filter Feedback based on what matters to you
Thanks to our integrated Business Intelligence your can filter your NPS results on every rule of yours
We improved our platform by getting immediate feedback from our customers
Yari, CEO @ Not Just Analytics
Quick look at your new promoters
In your dashboard quickly look at your new fans and focus on how to improve the experience for your detractors
Get guidance from your customers’ additional feedback
Your customers are talking and you better listen to them before they go elsewhere
By the way, this is our NPS Score
The NPS Score goes from -100 to 100. The higher the better. If it’s above 0 you are growing by word of mouth.
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Frequently Asked Questions
Here we collected some of the answer you might be searching for regarding the NPS
What is NPS?
The NPS is a survey usually delivered in app or via email that helps you find out who among your customers are willing to refer your products to their friends
How to calculate NPS?
To calculate the NPS Score you need to calculate the percentage of responses between 9 to 10 (Promoters) and subtract the percentage of people that voted from 0-6 (Detractors). This way your NPS score will range from -100 to 100.
What does NPS stand for?
NPS stands for Net Promoter Score. The Net Promoter Score is a survey usually delivered via email that gives you a score from -100 to 100.
What is a good NPS score?
A good NPS Score is anything that goes above 0. The higher the better. If your NPS score is above the zero means you have got more promoters than detractors. A great NPS is something above 50.
What is NPS score?
The Net Promoter Score is a survey usually delivered via email that gives you a score from -100 to 100.
