An AI knowledge base is a centralized, digital repository that uses Artificial Intelligence to capture, organize, share, manage, and update information more efficiently.
CEO @ Customerly
Customerly Blog
Your hub for insights on Customer Service, Marketing Automation, AI, SaaS, and more. Discover tutorials, tips, and industry trends to fuel your growth.
Latest posts
8 SaaS Email Marketing Strategies and Best Practices (2024)
CEO @ Customerly
Zendesk vs Intercom: An Honest Comparison in 2024
If you require a robust helpdesk with powerful ticketing and reporting features, Zendesk is the better choice. On the other hand, Intercom excels in sales automation and customer engagement.CEO @ Customerly
12 Proven Lead Magnet Ideas to Grow Your Email List With Examples
If you're just starting out with email marketing, check out this post for 12 proven lead magnet ideas that drive email list growth.
Founder of WPBeginner
A Guide to SaaS Customer Success in 2024
Customer success is not just to make your customers happy. In SaaS, it is the element that defines the relevance of your brand and product on the market.
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Customer Service
Get the latest strategies, tips, and trends in customer service. Learn how to deliver exceptional customer service and boost customer loyalty.
AI Knowledge Base: everything you need to know in 2024
An AI knowledge base is a centralized, digital repository that uses Artificial Intelligence to capture, organize, share, manage, and update information more efficiently.
Reshaping Customer Support: Trends and Tools Leading The Change In 2024
Discover the latest advancements in customer support and learn how they are revolutionizing the industry in 2024. From emerging trends to cutting-edge tools, stay ahead of the game and reshape your customer experience for success.
Best Live Chat Software For Every Use (15 Options)
Explore the most popular chat software tools of 2023. Our article helps you find the best live chat software for websites, small businesses, and SaaS platforms
Best Marketing Automation Software for Small Businesses
Marketing automation is a powerful tool for small businesses. It eliminates some of the busy work, and errors
Best AI Live Chat Software to Automate Customer Support
Live chat software has become a staple of modern, web-based businesses—it’s cheap, efficient, and very useful!
Powerful Customer Success Tools for Every Use
Streamline your business processes and deliver one-of-a-kind experiences with our list of customer success tools.Marketing Automation
Discover how to automate your marketing efforts for better efficiency, increased engagement, and improved ROI.
Top B2B Marketing Automation Software Tools for Every Use
B2B marketing automation offers more precise data collection, increases customer retention and lifetime value, reduces churn.Best Marketing Automation Software for Small Businesses
Marketing automation is a powerful tool for small businesses. It eliminates some of the busy work, and errors
Best SaaS Marketing Software Tools for Every Use
Elevate your SaaS marketing efforts and take control of of your SaaS marketing initiatives with the most reliable SaaS marketing tools.
Marketing Qualified Leads Guide, Tools & Best Practices
Know expert tips and tools to optimize your marketing efforts and drive sustainable business growth with marketing qualified leads.
Marketing Automation Best Practices: Tips from the Pros
Discover the top marketing automation best practices for maximizing your success. Learn from industry experts with these tips and strategies.Customer Satisfaction
Discover how to boost customer satisfaction with our expert advice, tips, and best practices.
A Guide to SaaS Customer Success in 2024
Customer success is not just to make your customers happy. In SaaS, it is the element that defines the relevance of your brand and product on the market.
Best Customer Feedback Tools for Every Use
Customer feedback tools provide the insights you need to stay relevant and ahead of your competition. Through surveys and ratings.Get Inspired
Get inspired with our collection of motivational articles, success stories, and innovative ideas.
Top 21 React Libraries Gems Every Developer Needs To Discover in 2024
You need to know these React libraries if you want to create the best web application on React. Discover them now!
Event tracking in Google Tag Manager without writing code
Don't know how to code? Doing Event Tracking in Google Tag manager is possible without writing code. Here the full tutorial on how to do it.
SaaStock 2022 highlights and learnings from a bootstrapped team perspective
A quick juicy recap from SaaStock Dublin 2022 with all the key learnings from a bootstrap B2B SaaS perspective. Here my SaaStock recordings.
7 Live Chat Triggers to improve your SaaS user engagement and retention
Get the most out of your behavioural messaging by installing these live chat triggers to better engage and retain your SaaS customers
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