Here’s how we are redefining customer-centric communications in 2022

Here a recap of the amazing year together and what's coming in 2022. See how we are redefining the communications with your customers.

Luca Micheli

CEO @ Customerly

Customerly Blog

Name: Customerly
Brand: Customerly
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We help you get better at Customer Service and Marketing Automation: detailed tutorials, industry insights and tips and tricks to help you grow

Customer Service

Customer service is the key strategy of any business of providing support to prospects and existing customers

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Marketing Automation

We believe marketing is crucial for any great product to reach its audience effectively.

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Customer Satisfaction

Customer satisfaction is the key metrics any company should track to improve its services. Track how happy your customers are with your product or services.

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Latest posts

Inspiration•10 mins read

Happy 4th Birthday Customerly

Luca Micheli

CEO @ Customerly

How to avoid the Gmail Promotions Tab and get more opens

Marketing•12 mins read

How to avoid the Gmail Promotions Tab and get more opensIf your campaigns are ending in the Promotions tab we have got 12 best practices on how to avoid the Gmail promotion tab and get more opens.

Luca Micheli

CEO @ Customerly

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Customer Service

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How to Win at Customer Support with a Self-Service System

Customer Service•10 mins read

How to Win at Customer Support with a Self-Service SystemDiscover our tips on how to create a self-service customer support system that helps your customers, and takes the weight off your support team.

Luca Micheli

CEO @ Customerly

6 Essential Customer Satisfaction Metrics to Track

Customer Satisfaction•13 mins read

6 Essential Customer Satisfaction Metrics to TrackDiscover the most important customer satisfaction metrics to start tracking in your company, and learn best practices to collect valuable feedback from your customers.

Luca Micheli

CEO @ Customerly

Marketing Automation

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3 Best Intercom Alternatives to switch to in 2021

Marketing•10 mins read

3 Best Intercom Alternatives to switch to in 2021Are you searching for the best alternatives to Intercom? Here are the 3 best alternatives you can consider. One Intercom Alternative Free

Luca Micheli

CEO @ Customerly

Inspiration•10 mins read

How we have got 13k B2B Signups with our WP Live Chat plugin without burning MoneyLaunching our Live chat plugin on WordPress was one of the best investments of time for our SaaS organic acquisition. Discover the full tutorial

Luca Micheli

CEO @ Customerly