10 Best Zendesk Competitors for Your Business

Are you looking for an advanced CRM and messaging software? Take a look at our detailed review of 10 best Zendesk competitors.

Luca Micheli

CEO @ Customerly

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Customer service is the key strategy of any business of providing support to prospects and existing customers

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Customer satisfaction is the key metrics any company should track to improve its services. Track how happy your customers are with your product or services.

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Latest posts

8 Overlooked HubSpot Competitors You Need to Know About

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8 Overlooked HubSpot Competitors You Need to Know AboutDo you need a full-blown CRM or something more basic? We prepared 8 overlooked Hubspot competitors for you to try!

Luca Micheli

CEO @ Customerly

Event tracking in Google Tag Manager without writing code

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Event tracking in Google Tag Manager without writing codeDon't know how to code? Doing Event Tracking in Google Tag manager is possible without writing code. Here the full tutorial on how to do it.

Luca Micheli

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14 Best Intercom Alternatives To Try in 2022

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14 Best Intercom Alternatives To Try in 2022Do you need a strong customer communication tool? We reviewed 14 best Intercom alternatives for your business. Keep reading to learn more!

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SaaStock 2022 highlights and learnings from a bootstrapped team perspective

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SaaStock 2022 highlights and learnings from a bootstrapped team perspectiveA quick juicy recap from SaaStock Dublin 2022 with all the key learnings from a bootstrap B2B SaaS perspective. Here my SaaStock recordings.

Luca Micheli

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Email Marketing•9 mins read

How to improve email open rateDiscover what impact and how to improve email open rate. Calculate your current open rate and improve your email marketing campaigns.

Luca Micheli

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The Best Canned Response Templates for Live Chat

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The Best Canned Response Templates for Live ChatStruggling to find the right way to reply to your customers? Here you can find a list of the most used canned response examples ready to use

Luca Micheli

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7 Live Chat Triggers to improve your SaaS user engagement and retention

Inspiration•15 mins read

7 Live Chat Triggers to improve your SaaS user engagement and retentionGet the most out of your behavioural messaging by installing these live chat triggers to better engage and retain your SaaS customers

Luca Micheli

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The Best Intercom alternative for an easy and painless switch

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The Best Intercom alternative for an easy and painless switchAre you searching for the best Intercom alternative to save costs? Here is the best you can find in the market. Importer included.

Luca Micheli

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Here’s how we are redefining customer-centric communications in 2022

Inspiration•12 mins read

Here’s how we are redefining customer-centric communications in 2022Here a recap of the amazing year together and what's coming in 2022. See how we are redefining the communications with your customers.

Luca Micheli

CEO @ Customerly

Inspiration•10 mins read

Happy 4th Birthday Customerly

Luca Micheli

CEO @ Customerly

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Customer Service

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Customer Service•29 mins read

14 Best Intercom Alternatives To Try in 2022Do you need a strong customer communication tool? We reviewed 14 best Intercom alternatives for your business. Keep reading to learn more!

Luca Micheli

CEO @ Customerly

Customer Service•10 mins read

The Best Canned Response Templates for Live ChatStruggling to find the right way to reply to your customers? Here you can find a list of the most used canned response examples ready to use

Luca Micheli

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Marketing Automation

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Email Marketing•9 mins read

How to improve email open rateDiscover what impact and how to improve email open rate. Calculate your current open rate and improve your email marketing campaigns.

Luca Micheli

CEO @ Customerly

Inspiration•15 mins read

Luca Micheli

CEO @ Customerly

Customer Satisfaction

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Customer Satisfaction•13 mins read

6 Essential Customer Satisfaction Metrics to TrackDiscover the most important customer satisfaction metrics to start tracking in your company, and learn best practices to collect valuable feedback from your customers.

Luca Micheli

CEO @ Customerly

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