Customerly Blog - Live Chat, Email Automation, Feedback

by Luca Micheli March 11, 2019

5 Mind-Blowing Analytics Tools for SaaS Businesses

Analytics tools for SaaS business are important because “If you can’t measure it, you can’t improve it“- Peter Drucker. But unfortunately, only 21% of marketers are employing analytics to measure...

Marketing

by Hephzibah Asaolu March 1, 2019

Website Survey Questions:10 Questions to Unlock Customers’ Deepest Wants

Website survey questions are questions you create for your customers to get feedback on your product and services. The results of website survey questions tell you more about who your...

Marketing

by Luca Micheli February 21, 2019

10 must-have WordPress Plugins for your Business in 2019

WordPress is a popular platform used by both small businesses and big brands such as CNN. One reason it is a platform of choice for all and sundry is because...

Marketing

by Luca Micheli February 14, 2019

7 Reasons every SaaS needs to start measuring NPS

Customers are the backbone of every successful business. Therefore, customer experience is important. When you take care of your customers, it can increase your revenue. A study carried out revealed...

Marketing

by Luca Micheli February 7, 2019

How to use Live Chat Software for Website Conversion

Are you searching for ways to increase your website conversion? Have you tried using different methods with little to no results? The truth is: You are not alone. Only about 22%...

Live Chat

by Luca Micheli January 31, 2019

Top 7 Best Email Marketing Automation Software (for Small Business Budget)

Are you thinking of using an email marketing automation software for your small business, but don’t have enough budget for it? What if I tell you there are email marketing...

Marketing

by Luca Micheli January 28, 2019

How we launched our SaaS without investors by raising 65K in less than a month

How to launch a SaaS without investors, raising 65k in less than a month? While almost every startup is searching for an investment, we are rejecting them. Someone told me:...

Inspiration, Marketing, Motivation

by Luca Micheli January 23, 2019

How to Reduce Churn Rate by Gathering Feedback from Customers (Case study)

Yes, I know. One of your business goals is to acquire more customers. After all, it will help to increase sales. But, one thing is missing: You don’t have a plan...

Marketing

by Luca Micheli January 16, 2019

Top 10 Essential Features to Look for in a Website Live Chat Service

You know you need a website live chat service for your online business. You have done all the research you need to do, but the more you search, the more...

Live Chat, Marketing

by Luca Micheli January 15, 2019

Improve your email open rate by 40% with this secret

We are always searching for new tricks to improve our metrics. Today I want to share with you a single tip that can improve your email open rate by 40%. In...

Marketing, Tutorial

by Luca Micheli September 12, 2018

Engage more your website visitors and assign tags and data faster

Most of you asked and we finally did it. Today we are introducing Anonymous chats, editable attributes and, finally our knowledgebase. Want to receive conversations without asking for email? Most...

Feature, Live Chat, Release

by Paolo Musolino September 10, 2018

How can a live chat customer support make your app users happier

In a mutating world, the technology has a predominant role in people’s life. We are completely surrounded by phones, computers, and apps. In this article, I really want to talk...

Live Chat, Marketing

by Matteo Zambon July 6, 2018

How to install Customerly Live Chat with Google Tag Manager

You know what? Since I started using Customerly I really cannot do without! Summarizing some of its most powerful features: Direct customer support with Live Chats Customer Intelligence and audience segmentation Email marketing and beautiful email templates easy...

Tutorial

by Luca Micheli June 28, 2018

Customerly Live Chat: Lead Profiling

Hello, my friend! Today we have released a new version of our Live Chat. Now you can profile better your leads that come through the chat. We introduced other minor...

Feature

by Luca Micheli June 5, 2018

The definitive tools list for your online business

If your business is online, you will know very well how important are the tools to track, analyze, communicate and create. Here you can find a definitive list for every...

Resources

by Luca Micheli May 18, 2018

8 Strategies to improve your email subject for a better open rate

One of the most important things to take care when you send a newsletter to your customers or leads is open and click rate. Speaking of open rate, there is...

Marketing