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Customer Service Best Practices: Key Tips for Exceptional Support
Discover the top customer service best practices and enhance your customer experience. Exceed expectations and build loyalty today.CEO @ Customerly
Product Market Fit Survey: The Key to Successful Product Launches
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NPS vs. CSAT: Which Customer Feedback Metric Offers the Most Insights?
Discover NPS vs. CSAT pros and cons, and choose the right customer satisfaction metric for your business. Read our expert guide now.CEO @ Customerly
Turning NPS Detractors into Promoters: Strategies and Best Practices
Learn how to tackle NPS detractors and turn them into promoters with our expert tips. Improve customer satisfaction and loyalty now.CEO @ Customerly
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See allCustomer Service Best Practices: Key Tips for Exceptional Support
Discover the top customer service best practices and enhance your customer experience. Exceed expectations and build loyalty today.
Top 15 Customer Service Tools To Improve Your Business Performance
Improve your business performance with our list of the Top 15 Customer Service Tools. Discover the best tools for customer service today.
Customer Onboarding: An Essential Guide To Successfully Welcoming Your Customers
Unlock the full potential of customer onboarding with our essential guide. Discover how to effectively welcome and engage your customers.
Customer Service Statistics from 2022 to know for a better 2023
Customer Service Statistics from Real Data. 1B chat analysed on 29K businesses. What you should know about customer service in 2023?
The Power of Customer Experience Analytics: How to Use It to Optimize Your Business Strategy
Optimizing customer experience increases revenue. Learn how to use customer experience analytics to optimize your metrics and processes.
Knowledge Base: The Definitive Guide
Share company knowledge with employees and customers. Effectively build an internal and external knowledge base with this definitive guide.Marketing Automation
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The Top Marketing Funnel Templates for Boosting Your Business Growth
Learn how marketing funnel templates improve your marketing strategy, boost conversions, optimize your customer journey and drive more sales.
Event tracking in Google Tag Manager without writing code
Don't know how to code? Doing Event Tracking in Google Tag manager is possible without writing code. Here the full tutorial on how to do it.
How to improve email open rate
Discover what impact and how to improve email open rate. Calculate your current open rate and improve your email marketing campaigns.
7 Live Chat Triggers to improve your SaaS user engagement and retention
Get the most out of your behavioural messaging by installing these live chat triggers to better engage and retain your SaaS customers
How to avoid the Gmail Promotions Tab and get more opens
If your campaigns are ending in the Promotions tab we have got 12 best practices on how to avoid the Gmail promotion tab and get more opens.
How we have got 13k B2B Signups with our WP Live Chat plugin without burning Money
Launching our Live chat plugin on WordPress was one of the best investments of time for our SaaS organic acquisition. Discover the full tutorialCustomer Satisfaction
See allProduct Market Fit Survey: The Key to Successful Product Launches
Use the product market fit survey and ensure your product resonates with your market. Get actionable insights and increase your success.NPS vs. CSAT: Which Customer Feedback Metric Offers the Most Insights?
Discover NPS vs. CSAT pros and cons, and choose the right customer satisfaction metric for your business. Read our expert guide now.Turning NPS Detractors into Promoters: Strategies and Best Practices
Learn how to tackle NPS detractors and turn them into promoters with our expert tips. Improve customer satisfaction and loyalty now.Get Inspired
See allEvent tracking in Google Tag Manager without writing code
Don't know how to code? Doing Event Tracking in Google Tag manager is possible without writing code. Here the full tutorial on how to do it.
SaaStock 2022 highlights and learnings from a bootstrapped team perspective
A quick juicy recap from SaaStock Dublin 2022 with all the key learnings from a bootstrap B2B SaaS perspective. Here my SaaStock recordings.7 Live Chat Triggers to improve your SaaS user engagement and retention
Get the most out of your behavioural messaging by installing these live chat triggers to better engage and retain your SaaS customers
Here’s how we are redefining customer-centric communications in 2022
Here a recap of the amazing year together and what's coming in 2022. See how we are redefining the communications with your customers.
How we have got 13k B2B Signups with our WP Live Chat plugin without burning Money
Launching our Live chat plugin on WordPress was one of the best investments of time for our SaaS organic acquisition. Discover the full tutorial
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