Tutorials

Access a wealth of tutorials that guide you through various aspects of customer service, marketing automation, and more. Learn from our step-by-step guides and improve your skills.

SaaS SEO Strategy that Drives Results

SaaS SEO Strategy that Drives Results

SaaS•14 mins read

SaaS SEO Strategy that Drives Results

SEO for SaaS companies is one of the most profitable marketing strategies. Learn the basics of SEO that can help grow your business in this definitive guide

Natalia Piskorovska

Natalia is an Outreach Specialist at SE Ranking, where she specializes in content promotion. She ensures that every piece SE Ranking creates reaches the right audience. Outside of work, she loves sharing insights and tips over a cup of coffee with fellow enthusiasts.

Your Guide To Creating & Optimizing Customer Advocacy Programs

Your Guide To Creating & Optimizing Customer Advocacy Programs

Customer Experience•10 mins read

Your Guide To Creating & Optimizing Customer Advocacy Programs

Unlock the secrets to building and tailoring effective customer advocacy programs with this comprehensive guide.

CEO @ Customerly

Top 21 React Libraries Gems Every Developer Needs To Discover in 2024

Top 21 React Libraries Gems Every Developer Needs To Discover in 2024

Engineering•21 mins read

Top 21 React Libraries Gems Every Developer Needs To Discover in 2024

You need to know these React libraries if you want to create the best web application on React. Discover them now!

Full-Stack Engineer

Turning NPS Detractors into Promoters: Strategies and Best Practices

Turning NPS Detractors into Promoters: Strategies and Best Practices

Customer Satisfaction•12 mins read

Turning NPS Detractors into Promoters: Strategies and Best Practices

Learn how to tackle NPS detractors and turn them into promoters with our expert tips. Improve customer satisfaction and loyalty now.

CEO @ Customerly

The Dos and Don’ts of Effective Customer Onboarding

The Dos and Don’ts of Effective Customer Onboarding

Customer Onboarding•11 mins read

The Dos and Don’ts of Effective Customer Onboarding

Improve your customer onboarding process with our expert tips and strategies. Enhance user adoption and increase customer satisfaction today!

CEO @ Customerly

How to Get More Reviews: Tips and Tricks for Boosting Your Online Presence

How to Get More Reviews: Tips and Tricks for Boosting Your Online Presence

Customer Satisfaction•18 mins read

How to Get More Reviews: Tips and Tricks for Boosting Your Online Presence

CEO @ Customerly

Customer Onboarding: An Essential Guide To Successfully Welcoming Your Customers

Customer Onboarding: An Essential Guide To Successfully Welcoming Your Customers

Customer Onboarding•15 mins read

Customer Onboarding: An Essential Guide To Successfully Welcoming Your Customers

Unlock the full potential of customer onboarding with our essential guide. Discover how to effectively welcome and engage your customers.

CEO @ Customerly

10 examples of in-app surveys templates with questions and the best tools

10 examples of in-app surveys templates with questions and the best tools

Customer Satisfaction•22 mins read

10 examples of in-app surveys templates with questions and the best tools

Discover the best way to run in app surveys effectively with ready-to-use templates and a list of tools with SDKs to use in your mobile app.

CEO @ Customerly

Event tracking in Google Tag Manager without writing code

Event tracking in Google Tag Manager without writing code

Email Marketing•25 mins read

Event tracking in Google Tag Manager without writing code

Don't know how to code? Doing Event Tracking in Google Tag manager is possible without writing code. Here the full tutorial on how to do it.

CEO @ Customerly

How to improve email open rate

How to improve email open rate

Email Marketing•9 mins read

How to improve email open rate

Discover what impact and how to improve email open rate. Calculate your current open rate and improve your email marketing campaigns.

CEO @ Customerly

7 Live Chat Triggers to improve your SaaS user engagement and retention

7 Live Chat Triggers to improve your SaaS user engagement and retention

Customer Engagement•15 mins read

7 Live Chat Triggers to improve your SaaS user engagement and retention

Get the most out of your behavioural messaging by installing these live chat triggers to better engage and retain your SaaS customers

CEO @ Customerly

How to avoid the Gmail Promotions Tab and get more opens

How to avoid the Gmail Promotions Tab and get more opens

Email Marketing•12 mins read

How to avoid the Gmail Promotions Tab and get more opens

If your campaigns are ending in the Promotions tab we have got 12 best practices on how to avoid the Gmail promotion tab and get more opens.

CEO @ Customerly

Unlocking the Power of Customer Service Automation

Unlocking the Power of Customer Service Automation

Customer Satisfaction•21 mins read

Unlocking the Power of Customer Service Automation

Explore the transformative power of customer service automation. Learn how to implement it effectively to enhance customer satisfaction, reduce support costs, and drive business growth.

CEO @ Customerly

6 Essential Customer Satisfaction Metrics to Track

6 Essential Customer Satisfaction Metrics to Track

Customer Satisfaction•15 mins read

6 Essential Customer Satisfaction Metrics to Track

Discover the most important customer satisfaction metrics to start tracking in your company, and learn best practices to collect valuable feedback from your customers.

CEO @ Customerly

How we have got 13k B2B Signups with our WP Live Chat plugin without burning Money

How we have got 13k B2B Signups with our WP Live Chat plugin without burning Money

Bootstrapping•10 mins read

How we have got 13k B2B Signups with our WP Live Chat plugin without burning Money

Launching our Live chat plugin on WordPress was one of the best investments of time for our SaaS organic acquisition. Discover the full tutorial

CEO @ Customerly

6 Unique Customer Retention Strategies

6 Unique Customer Retention Strategies

Inspiration•6 mins read

6 Unique Customer Retention Strategies

You need to see your customers as lifelong friends. There are many strategies seeking to retain their business and loyalties.

Uwe Dreissigacker

Content Writer

How to Use Great Customer Service for Your Marketing Strategy

How to Use Great Customer Service for Your Marketing Strategy

Customer Satisfaction•6 mins read

How to Use Great Customer Service for Your Marketing Strategy

Great customer service is not only essential for keeping your existing customers, it is also a way to bring in new ones.

Content Writer

SaaS Onboarding Emails: 6 Templates to Skyrocket User Engagement

SaaS Onboarding Emails: 6 Templates to Skyrocket User Engagement

Customer Engagement•7 mins read

SaaS Onboarding Emails: 6 Templates to Skyrocket User Engagement

In this article, we’ll take a look at how to convert that free trial user into an upgraded one, and provide 6 timely email templates that are optimized for results.

Content Writer

How does it look like launching on Product Hunt and ending up in 2nd position?

How does it look like launching on Product Hunt and ending up in 2nd position?

Bootstrapping•8 mins read

How does it look like launching on Product Hunt and ending up in 2nd position?

Launching on Product hunt is exciting, brings amazing results and you should do it too. Here is how we ended up as the top 3 product of the day.

CEO @ Customerly

[Case Study] How we ended up in the TOP 5 Product of the day on Product Hunt

[Case Study] How we ended up in the TOP 5 Product of the day on Product Hunt

Bootstrapping•5 mins read

[Case Study] How we ended up in the TOP 5 Product of the day on Product Hunt

Here is what we discovered by launching on Product Hunt our SaaS for the second time. Plus Trello Board for you with a checklist to copy and paste for creating your successful launch.

CEO @ Customerly

How to calculate the Net Promoter Score (NPS) with the NPS formula

How to calculate the Net Promoter Score (NPS) with the NPS formula

Customer Satisfaction•13 mins read

How to calculate the Net Promoter Score (NPS) with the NPS formula

Discover how to calculate Net Promoter Score. Automate NPS Surveys collection and improve your customer satisfaction.

CEO @ Customerly

How to Reduce Churn Rate with this simple strategy [Case study]

How to Reduce Churn Rate with this simple strategy [Case study]

Customer Retention•6 mins read

How to Reduce Churn Rate with this simple strategy [Case study]

When you find it difficult to retain existing customers, you run into customer churn. This article teaches how to reduce churn rate using customer feedback.

CEO @ Customerly

Unlock a 40% Increase in Email Open Rate: The Secret Strategy

Unlock a 40% Increase in Email Open Rate: The Secret Strategy

Email Marketing•2 mins read

Unlock a 40% Increase in Email Open Rate: The Secret Strategy

Do you want to increase your newsletter open rate by 40%? Follow this quick tutorial and exploit this trick to get more opens for your

CEO @ Customerly

Engage more your website visitors and assign tags and data faster

Engage more your website visitors and assign tags and data faster

Live Chat•2 mins read

Engage more your website visitors and assign tags and data faster

Today we are introducing Anonymous chats, editable attributes and, finally our knowledgebase.

CEO @ Customerly

How to install Customerly Live Chat with Google Tag Manager

How to install Customerly Live Chat with Google Tag Manager

Customer Satisfaction•3 mins read

How to install Customerly Live Chat with Google Tag Manager

Tutorial on how to Install Live Chat with Google Tag Manager. Easily add to your tags a live chat and support your customers in seconds.

Content Writer

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