Luca Micheli

Name: Customerly
Brand: Customerly
Rating: 4.9 (389 reviews)

CEO @ Customerly

7 Live Chat Triggers to improve your SaaS user engagement and retention

Inspiration•16 mins read

7 Live Chat Triggers to improve your SaaS user engagement and retentionGet the most out of your behavioural messaging by installing these live chat triggers to better engage and retain your SaaS customers

The #1 Intercom alternative for an easy and painless switch

Inspiration•14 mins read

The #1 Intercom alternative for an easy and painless switchAre you searching for the best Intercom alternative to save costs? Here is the best you can find in the market. Importer included.

Here’s how we are redefining customer-centric communications in 2022

Inspiration•13 mins read

Here’s how we are redefining customer-centric communications in 2022Here a recap of the amazing year together and what's coming in 2022. See how we are redefining the communications with your customers.

Inspiration•10 mins read

Happy 4th Birthday Customerly

How to avoid the Gmail Promotions Tab and get more opens

Marketing•12 mins read

How to avoid the Gmail Promotions Tab and get more opensIf your campaigns are ending in the Promotions tab we have got 12 best practices on how to avoid the Gmail promotion tab and get more opens.

How to Win at Customer Support with a Self-Service System

Customer Service•10 mins read

How to Win at Customer Support with a Self-Service SystemDiscover our tips on how to create a self-service customer support system that helps your customers, and takes the weight off your support team.

6 Essential Customer Satisfaction Metrics to Track

Customer Satisfaction•13 mins read

6 Essential Customer Satisfaction Metrics to TrackDiscover the most important customer satisfaction metrics to start tracking in your company, and learn best practices to collect valuable feedback from your customers.

Inspiration•10 mins read

How we have got 13k B2B Signups with our WP Live Chat plugin without burning MoneyLaunching our Live chat plugin on WordPress was one of the best investments of time for our SaaS organic acquisition. Discover the full tutorial

Customer Service•4 mins read

Video Live Chat for WebsitesThe Video Live Chat you can install in less than 60s on your website and allows you to video chat with your customers with just one click.

LiveAILeads: The New Era of Live Chat is Here

Customer Service•3 mins read

LiveAILeads: The New Era of Live Chat is HereLiveAILeads was the April fool feature we have never released of course. It would be nice to have though such a feature

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Our mission at Customerly is to help and inspire at least 1 Billion people.

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