Cookie Policy

This Cookie Policy explains how Customerly Limited use cookies and similar technologies to recognize you when you visit our websites, including without limitation,, and any localized versions and related domains and subdomains), and the “Services” means Customerly’s messaging services. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

Why do we use cookies?

We use our own and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and/or Services to operate, and we refer to these as "essential" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites and/or Services. Third parties serve cookies through our Websites and/or Services for analytics and other purposes. This is described in more detail below.

Type of cookies Who serves these cookies How to refuse these cookies
Essential cookies: these cookies are strictly necessary to provide you our Services (for example the access to our secure platform as logged user). Customerly Limited Because these cookies are strictly necessary to deliver our Services, you cannot refuse them.

You can technically block or delete them by changing your browser settings however, as described below under the heading "How can I control cookies?".
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites and Services but are non-essential to their use (for example there's a cookie which track the features seen in the landing page in order to suggest the modules to activate when you create an account). Customerly Limited Please follow the instructions in the section "How can I control cookies?".
Analytics cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customise our Websites for you. Google Analytics

Yandex Metrica

Please follow the instructions in the section "How can I control cookies?" or follow the opt-out below.
Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Google AdWords

Please follow the instructions in the section "How can I control cookies?" or follow the opt-out below.

How can I control cookies?

You have the right to decide to reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.

You can also set or amend your web browser controls to refuse cookies. If you choose to reject cookies, you may still use our Websites but your access to some functionality within our Services may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit or

Changes to the Cookie Policy

We reserve the right to update this Cookie Policy at any time in order to reflect, for example, changes to the cookies we use, changes of third party services we use, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the bottom of this page indicates when it was last updated.


If there are any questions regarding this privacy policy, you may contact us using the information below.

Customerly Limited

Ground Floor
8-9 Marino Mart
D03 P590


Last updated 19 April 2018