Supercharge Your Customer Support with Conversational AI
We're excited to introduce our latest suite of AI-powered features designed to supercharge your workflow and boost your support team's efficiency.
AI Suggestions for fast resolution
Customerly's AI-powered live chat is designed to provide your customers with instant, accurate responses to their inquiries right within the chat interface.
AI Reply for the Perfect Answer Every Time
Cusomerly AI automatically finds the perfect answer to customer questions and customizes them. This ensures your customers receive accurate and personalized responses, improving their overall experience.
Write for Me Makes Personalized Responses Easy
All you need to do is write a short custom response, and our AI will do the rest.
AI Summarize for Simplified Support Chats
Turn complex customer support chats into short, easy-to-understand summaries.
Turn Support Exchanges into Articles
Experience the ease of transforming customer support interactions into ready-to-publish help center articles. With no extra effort on your part.
AI Support That Sets You Apart — Start Leading Today.
Frequent Questions about Conversational AI
New technology, new questions and answers about AI
What is conversational AI?
Conversational AI is a form of artificial intelligence that allows computers to understand, process, and respond to human language in a natural and meaningful way. It's used in chatbots, voice assistants, and messaging apps to provide automated, yet personalized, interactions.
How does Conversational AI work?
Conversational AI works by using natural language processing (NLP) and machine learning algorithms to understand and respond to human language. It can understand context, sentiment, and intent, allowing it to provide relevant and personalized responses.
What is an FAQ Chatbot?
An FAQ chatbot is a bot that assists users by providing answers to the most frequently asked questions. It operates based on the question-answer pairs it has been trained on and can significantly reduce the workload of customer support teams. Customerly Conversational AI automatically does this for you.
How can Conversational AI benefit my business?
Conversational AI can greatly enhance customer service by providing instant, accurate responses to customer queries. It can also reduce the workload of your support team, improve customer engagement, and provide valuable insights into customer behavior.
How is the AI model trained in Customerly?
In Customerly, we leverage your Help Center and canned responses to automatically train the AI model. Whenever you create or update a help center article or a canned response, we train the model again to ensure accurate replies.
