Learn about Knowledge Management (KM), its definition, usage, benefits, related software, and frequently asked questions.

Definition

Knowledge Management (KM) is a strategic approach to creating, sharing, using, and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieve organizational objectives by making the best use of knowledge. KM involves the identification and analysis of available and required knowledge, and the subsequent planning and control of actions to develop knowledge assets that enable an organization to generate value.

Usage and Context

KM is used in various sectors such as IT, business, and education. It can be applied to improve organizational processes, develop employee skills, increase profitability, and foster innovation. KM is often associated with the idea of the 'learning organization', where the organization itself learns and adapts. In the context of a business, KM can help in strategic planning, decision making, and problem-solving.

FAQ

What are the types of Knowledge Management?

There are two main types of KM: Tacit and Explicit. Tacit knowledge is personal, context-specific, and hard to formalize. Explicit knowledge, on the other hand, can be easily communicated, stored, and distributed in the form of data, procedures, and universal principles.

How does Knowledge Management benefit an organization?

KM helps an organization to leverage its knowledge to be more competitive. It promotes a collaborative and learning culture, improves efficiency, and reduces knowledge loss due to employee turnover.

Related Software

Software like Microsoft SharePoint, Confluence, and KnowledgeOwl are commonly used for KM. These tools help organizations to create, store, share, and manage their knowledge efficiently.

Benefits

KM can provide numerous benefits such as improved decision making, increased efficiency, innovation, employee skill development, and competitive advantage. It can also help in reducing costs by minimizing duplication of efforts and reducing operational errors.

Conclusion

In conclusion, KM is a crucial aspect of modern organizations. It helps them to leverage their collective wisdom to achieve their objectives. With the right strategy and tools, KM can provide significant benefits to an organization.

Related Terms

CMS (Content Management System)

A CMS (Content Management System) is a software that allows you to create, manage, and modify content on a website without needing to have technical skills.

Content Management

Content Management is a set of processes and technologies that support the management and publishing of information in any form or medium.

DMP (Data Management Platform)

A Data Management Platform (DMP) is a centralized system used to collect, organize, and analyze large sets of data, primarily used in digital marketing and advertising.
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