Solve customer requests.
10X faster.

Customerly combines AI, live chat, and automation so your team can deliver instant, human-like support. Without adding headcount.

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71% of support requests handled

automatically.

Save 19 hours per agent a month

with your AI Inbox Assistant

TeamSystem saved €300,000 a year thanks to Customerly AI

Some of the businesses that choose Customerly.

Carola

Success Manager at TeamSystem

TeamSystem

Whenever we would launch a new feature we would get spikes of 2-3x the average ticket size and our team couldn’t handle them. With Customerly around 60% are handled through AI so it barely affects us when we get a spike now.

Some of the businesses that choose Customerly

Advanced AI for Advanced Support Teams

AI that understands and acts
on customer intents

More than just a chatbot. Aura is your task-completing, always-on teammate — ready to escalate when needed, but built to deliver autonomously.

*Aura’s Already Solving 71% of Support Volume

Let Aura manage your ticket volume, answer at scale, and keep human agents out of repetitive loops.

Fast Answers or Informed Escalation

Trust Aura for instant, accurate replies. Should uncertainty arise, it escalates to a human with clear context.

Streamline Operations With AI Missions

Teach Aura to handle tasks from churn reduction to refund processing, ensuring consistent, accurate action.

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Accomplish More With Our AI-driven Help Desk

Enhance team performance using a unified help desk that links your inbox and help center.

Why Customerly

Why Make Customerly
Your Choice?

Save more, respond faster with AI Assistant

AI that acts, not just responds

Global support made simple with Customerly AI

Aura AI Assistant

How Aura AI Outperforms Chatbots?

Always Learning

Learns continuously from knowledge base and canned responses.

More than just support

From intent to action, Aura takes action on your team’s behalf.

Smart Escalation

Smart enough to call in a human when things get tricky.

Customerly Suite

One Platform. Every Touchpoint.

Use Customerly to turn user actions into perfectly timed campaigns, follow-ups, and feedback loops.

Aura Insights with Conversation topics

Capture immediate in-app feedback to quickly adapt and respond to your users' preferences.

Contacts/list or CRM

Leverage smart segmentation to hit the mark with every customer interaction.

Chatflows

Merge all interaction data for a complete customer panorama.

NPS & Surveys

Leverage smart segmentation to hit the mark with every customer interaction.

Feedback That Fuels Growth

Merge all interaction data for a complete customer panorama.

Help Center

Capture immediate in-app feedback to quickly adapt and respond to your users' preferences.

Integrate with your stack

Easily integrate Customerly with your existing tech stack using our comprehensive APIs, SDKs, and webhooks for a unified workflow.

Workflow

Merge all interaction data for a complete customer panorama.

Engage Smarter, Not Harder

Leverage smart segmentation to hit the mark with every customer interaction.