We wanted to switch from Intercom because it became unbearably expensive, and we tried to find a reliable app that could offer the same features at a more affordable price.

Solution

After trying a few other solutions, we decided to stick with Customerly because it was the best deal in terms of features, price, and the support we've received. On top of that, the feature package was the closest to what we needed.

Result

We can do our job (mainly support and marketing) better and less frustrated.

"One of the Customerly features is Marketing Automation. After implementing the workflows, the engagement rate of potential customers increased by at least 20%."

LaurentiuMarketing Manager @ Paymo

What's the mission at Paymo?

To deliver frictionless work management software that's easy to adopt and integrate into the daily workflow - software that people actually use.

What are the benefits to use Customerly?

We can't function without Customerly because it's the primary tool we're using to stay in touch with our customers.

+20%
Engagement rate of potential customers

How Customerly has improved your team work?

The basic features, like notifications, assigning conversations, and leaving notes to teammates in context, have made the collaboration more straightforward and removed the need for back-and-forth emails or other rudimentary systems.

"As mentioned before, Customerly is vital in running our business. Being able to rely upon a system that works as it should, allows us to focus on the thing that matter the most."

LaurentiuMarketing Manager @ Paymo

What's the coolest feature Customerly has?

Marketing Automation.

Why did you choose us over Intercom?

Customerly had exactly what we were looking for: chat, help center, marketing automation, and newsletter. All these at a competitive price. This is why Customerly is the best intercom alternative.