Feed Donkey is a marketing automation tool at that enables Shopify merchants to build accurate, up to date and complete product catalog feeds to power ads.
We deliver a better user experience to both leads browsing our sales material as well as users on-boarding and we can easily track this too.
Since implementing chat triggers on our pricing page resources we have observed visit to conversion rates increase by at least 30%.
It makes visibility and sharing of customer contact really straightforward and well organised. We are a very small team right now, but division of workload and channeling of messages according to priority is still important for us.
It gives us peace of mind that we can present a professional face to our clientelle. And great QoL things - the mobile app is super-convenient.
Chat Triggers & Custonerly API.
By far the best balance of cost vs features for us as a startup.
We were using Intercom & we definitely needed to continue the smart triggered messaging for both onboarding and lead conversion.
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