Our mission is to build better feeds, to drive more successful marketing

Can you give a brief description of your company?

Feed Donkey is a marketing automation tool at that enables Shopify merchants to build accurate, up to date and complete product catalog feeds to power ads.

"Since implementing chat triggers on our pricing page resources we have observed visit to conversion rates increase by at least 30%."

MartinCEO @ Feed Donkey

How have you benefited from using Customerly?

We deliver a better user experience to both leads browsing our sales material as well as users on-boarding and we can easily track this too.

Do you have any metrics that has been improved by using Customerly?

Since implementing chat triggers on our pricing page resources we have observed visit to conversion rates increase by at least 30%.

How Customerly has improved your team work?

It makes visibility and sharing of customer contact really straightforward and well organised. We are a very small team right now, but division of workload and channeling of messages according to priority is still important for us.

How has Customerly improved your day-to-day life?

It gives us peace of mind that we can present a professional face to our clientelle. And great QoL things - the mobile app is super-convenient.

What's the coolest feature Customerly has?

Chat Triggers & Custonerly API.

Why did you choose us over Intercom?

We found in Customerly the best Intercom alternative by far with the best balance of cost vs features for us as a startup.

We were using Intercom & we definitely needed to continue the smart triggered messaging for both onboarding and lead conversion.

What would you say to other businesses facing the same challenges as you did?

Stop looking Customerly is the solution you need.