Templates for Email Marketing
Enjoy 1 ready-to-use email marketing templates. Get inspired by the most successful email campaigns in the world.
Churn survey
This email template will let you understand why your customers are churning in a quick and effective way. Use this template with a workflow to automate the survey every time someone cancel its plan
Open TemplateLive Chat Trigger Templates
The 8 Best ready-to-use live chat trigger templates to engage, convert and retain more customers.
Welcome first time visitors
Catch your first time visitors attention by welcoming them the right way
Open TemplateRepeat visitors
Engage with visitors that are coming back, they are most likely to convert the second time
Open TemplateMy name is Luca, your primary point of contact in ACME
I'm here to help you get started with your account 🚀
It would be a great help to me if you could answer this question:
How are you planning to use ACME?
Recover pricing page abandons
Recover people on your pricing page that are about to leave with a catchy message
Open TemplateCurious about how you can use [PRODUCT]? Check out this video
Add In-app tutorials
Add chat messages triggered when a user hover on an element in your web app
Open TemplateCanned Response Templates
Top 15 Best Canned Responses Templates for Customer Service. Improve your Customer service with Quick Canned Responses
Hello {{name}}.
My name is [YOUR_NAME].
It will be my pleasure to help you with your issue.
Let me look into this quickly and I will get back to you in a moment with all the helpful information I can find.
Meanwhile, if you have any additional information please let me know. 😊
Currently, I am not able to provide a certain timeframe but stay tuned for future updates as new features are introduced daily.
Hi {{name}}, thanks for contacting us.
We appreciate user feedback and always encourage suggestions to make our platform more efficient. I will forward this to our team for review.
Please let us know if there is anything else I can assist you with.
At the moment this is not supported, but I hope that in the future we would be able to implement more integrations in order to improve the service and the app functionality.
Please stay tuned to our social media platforms, website and blog, once we are ready to implement a new feature/ integration our users will be informed and notified for sure.
Thank you very much.
Hi there, my name is [YOUR_NAME] from the Support Team!
Please accept my sincere apologies for the long wait.
We are currently experiencing an unusually high amount of questions.
Thank you for getting in touch with us today.
How may I help you?
Apologies long wait
If someone has been waiting too long for a reply use this template to ease the pain
Open TemplateCan I help you with anything else today, {{name}}?
Help with anything else?
At the end of a conversation, always ask if there is anything else you can help them with
Open TemplateHello {{name}},
Here's a link to my calendar.
Feel free to choose a time that works for you.
When you select a time, make sure to enter the contact details where you’d like me to reach you.
[Calendly link]
Thanks!
[YOUR_NAME]
We're really sorry that we couldn't reach out to you earlier as we're facing higher than usual demand for support.
Have you considered checking our in app Help Centre?
You'll find answers to our most frequently asked questions there such as [X,Y,Z] and many more.
If you still need our help simply reopen this chat by responding to this message.
Thank you for reaching out to us.
We truly appreciate your patience and wish you a lovely weekend ahead!
You are all set!
Let me know if I can assist you further.
[YOUR_NAME], [YOUR_COMPANY]
Hi {{name}},
I wanted to keep you posted on the status of your inquiry.
We are investigating your issue and seems that is indeed a bug on our end.
Our team is on it and this should be fixed by Tomorrow, but we'll keep you posted on the progresses.
Hello {{name}},
I took the time to circle back with you regarding the bug you reported previously.
Thank you so much for reporting it 🙏
We're glad to inform you that has been fixed. 🥳
Can you check please if everything is good on your side?
Thank you again
It seems like you're not online anymore {{name}}, so I will close this conversation for now, but if there anything else you might need, feel free to reopen the chat by replying to this message.
Either me or one of my colleagues will be here to assist you.
Thank you for chatting with me today, and have a great day!
Check our pricing page here
Survey Templates
Gather valuable feedback from your users thanks to the 16 best ready-to-use Survey Templates.
Customer Effort Score
Measures how much effort a customer has to put in to use your product
Open TemplateFind your Product Market Fit
From SuperHuman CEO the survey to find your product market fit
Open TemplateB2B SaaS Usability Survey Template
Easily define the avatar that is purchasing your product
Open TemplateProduct Review Survey Template
Ask your customers what's their overall experience with your product.
Open TemplateFeedback rating and question
Ask your users how was their experience and what was the reason for their rating
Open TemplateChurn Survey Template
Run this survey as soon as someone decided to not upgrade to a paid plan or decided to cancel their current paid plan
Open TemplateSaaS Pricing Survey Template
Run this survey on your user base to understand which pricing point is the right spot for the majority of your customers
Open TemplateProduct Positioning Reason Survey Template
Understand thank you to your customer feedback why customers choose you against the competition
Open TemplateProduct Customer Mind Positioning Survey Template
Understand how your customers perceive your product by asking a single question
Open TemplateProduct Improvement Survey Template
Understand which is the thing your customers are struggling with and provide quick solutions to those pains.
Open TemplateFeature Relevancy Survey Template
Before developing a new feature ask your users how relevant is for them
Open TemplateMain Benefit Survey Template
To talk your customer language in any landing page or product copy, you need to understand which benefits your customers are getting from your product. Use this Survey Template to discover it.
Open TemplateCustomer Satisfaction Surveys Template
This CSAT survey template is useful for a B2B SaaS company to measure customer satisfaction with the support they receive. The survey contains questions about the customer's experience with the support team. The data collected can provide valuable insights into how to improve the support experience and ensure customers are getting the help they need.
Open Template
