Module 2 · Lesson 15 of 15 · 2:00

Exercise: Deploy Your Efficient AI Support Chatbot

Building an AI-Powered Support System Without Code

🚀 It’s Time to Launch Your AI Chatbot!
You’ve learned the strategy. You’ve built the flows. Now it’s time to deploy your AI assistant and start delivering top-tier customer support—automatically.

In Lesson 2.15 of the AI Customer Service Masterclass, we’ll walk you through the final steps to go live with your Aura-powered chatbot.

📚 What You’ll Learn in This Video:

  • 🧠 How to set up a strong Knowledge Base to support your chatbot
  • 💬 Why an AI-first chatflow is your secret weapon for general inquiries
  • 🎯 How to use Intent + Mission flows for targeted actions like lead qualification
  • đŸ§Ș Final pre-launch testing tips to ensure everything runs smoothly
  • 📩 How to hit Deploy and go live with confidence!

🎯 Real-World Action Plan:

  • Get ready to launch with this checklist:
  • ✅ Build a Knowledge Base with your most-asked questions
  • ✅ Create your AI-first flow for day-to-day support
  • ✅ Design a Mission-driven flow for lead handling or advanced tasks
  • ✅ Test everything—and then go live!

And if you’re new to Customerly, now’s the perfect time to join.

💬 Let’s Launch Together:

Need help or want feedback on your setup? Drop your questions in the comments—your AI journey starts now.

⏱ Video Chapters:

  • 00:00 Intro: Let’s Go Live!
  • 00:38 Step 1: Set Up Your Knowledge Base
  • 01:25 Step 2: Create an AI-First Chatflow
  • 02:10 Step 3: Add Intent + Mission for Specific Use Cases
  • 03:15 Step 4: Test and Verify
  • 04:10 Deploying Your Assistant
  • 05:00 Claim Your Free Month & Next Steps
Transcript

Auto-generated from the video captions; it may contain errors.

[Intro: Let’s Go Live!]

You've done the hard work, learning, building, and fine-tuning. Yes, I did. Yes, you did. Yes, I did. Now, it's time to launch your AI systems and see it in action. Let's quickly recap what you need to do to deploy your Aura and deliver amazing customer support. Welcome. This is where it all comes together. I walk you through the key steps to launch your assistant and start transforming your support experiences today. And if you don't have a custom account yet, stick around. I've got a special gift for you. First, set up your knowledge base and add a few key articles. Stick to the most common FAQs your customer ask and your assistant will be ready to handle them in seconds.

[Step 1: Set Up Your Knowledge Base]

Next, create an AI first chat flow. This is your bots go to for answering generating queries automatically. It's simple, effective, and works right out of the box. For more specific scenarios like qualifying leads, build a chat flows that combines instance plus mission. Set up your mission to collect important details like name, role, budget, and guide customers to the next step seamlessly. Finally, test everything. Make sure knowledgebased answers show up correctly. Check that your chatless route customers to the right places and confirm that intent plus mission scenarios work as expected. Once you're confident, hit the deploy button and go live. If you haven't created your custom account yet, now's the perfect time. Head over to custom.io video and sign up for free. While

[Step 2: Create an AI-First Chatflow]

choosing your plan, use the coupon code AI service master to get 100% off for your first month. It's the easiest way to get started and experience everything we covered in this course. So, here's your to-do list. Create your knowledge base, build your AI first chat flow, add a chat flow with intent plus mission, and test and deploy your assistant. And if you don't have a custom account yet, grab the coupon and get started today. Your assistant is ready to go live and revolutionize your customer support. Got any question? Drop them in the comment below. I'm here to help.

Put the masterclass into practice

Everything in these lessons is built in Customerly. Start a free trial and set up Aura AI on your own help center today.