SaaS•23 mins readAll the SaaS Terms you will ever needSometimes getting acquainted with all the jargon in the tech industry can be challenging. This SaaS Terms glossary will help you navigate it.Luca MicheliCEO @ Customerly
Customer Satisfaction•22 mins read10 examples of in-app surveys templates with questions and the best toolsDiscover the best way to run in app surveys effectively with ready-to-use templates and a list of tools with SDKs to use in your mobile app.Luca MicheliCEO @ Customerly
Inspiration•21 mins readSaaStock 2022 highlights and learnings from a bootstrapped team perspectiveA quick juicy recap from SaaStock Dublin 2022 with all the key learnings from a bootstrap B2B SaaS perspective. Here my SaaStock recordings.Luca MicheliCEO @ Customerly
Inspiration•15 mins read7 Live Chat Triggers to improve your SaaS user engagement and retentionGet the most out of your behavioural messaging by installing these live chat triggers to better engage and retain your SaaS customersLuca MicheliCEO @ Customerly
Inspiration•12 mins readHere’s how we are redefining customer-centric communications in 2022Here a recap of the amazing year together and what's coming in 2022. See how we are redefining the communications with your customers.Luca MicheliCEO @ Customerly
Inspiration•10 mins readHow we have got 13k B2B Signups with our WP Live Chat plugin without burning MoneyLaunching our Live chat plugin on WordPress was one of the best investments of time for our SaaS organic acquisition. Discover the full tutorialLuca MicheliCEO @ Customerly
Resources•2 mins readThe definitive tools list to run your SaaSIf you are running a SaaS this is the definitive list of tools we use everyday for improving our business and manage the team.Luca MicheliCEO @ Customerly
Live Chat•6 mins readSaaS Onboarding Emails: Increase Engagement (plus 6 Sizzling SaaS Email Templates)In this article, we’ll take a look at how to convert that free trial user into an upgraded one, and provide 6 timely email templates that are optimized for results.Ian NaylorContent Writer
Marketing•11 mins read11 Steps to Success: How to Create the Optimal Onboarding StrategyNo matter if you provide software or offer an online platform: I’m quite sure you know how important onboarding is for your business.Andy MuraContent Writer
Inspiration•8 mins readHow does it look like launching on Product Hunt and ending up in 2nd position?Launching on Product hunt is exciting, brings amazing results and you should do it too. Here is how we ended up as the top 3 product of the day.Luca MicheliCEO @ Customerly