Engineering•21 mins readTop 21 React Libraries Gems Every Developer Needs To Discover in 2024You need to know these React libraries if you want to create the best web application on React. Discover them now!Igor ZanellaFull-Stack Engineer
Customer Service•12 mins readCustomer Service Best Practices: Key Tips for Exceptional SupportDiscover the top customer service best practices and enhance your customer experience. Exceed expectations and build loyalty today.Luca MicheliCEO @ Customerly
Customer Satisfaction•11 mins readProduct Market Fit Survey: The Key to Successful Product LaunchesUse the product market fit survey and ensure your product resonates with your market. Get actionable insights and increase your success.Luca MicheliCEO @ Customerly
Customer Satisfaction•11 mins readCSAT Survey: Measuring Customer Satisfaction the Right WayDiscover how CSAT surveys can improve customer satisfaction. Learn how to create effective CSAT surveys with our expert guide.Luca MicheliCEO @ Customerly
Customer Service•27 mins read15 Best Customer Service Tools To Improve Your Business Performance in 2024Improve your business performance with our list of the Top 15 Customer Service Tools. Discover the best tools for customer service today.Luca MicheliCEO @ Customerly
SaaS•23 mins readAll the SaaS Terms you will ever needSometimes getting acquainted with all the jargon in the tech industry can be challenging. This SaaS Terms glossary will help you navigate it.Luca MicheliCEO @ Customerly
Customer Satisfaction•22 mins read10 examples of in-app surveys templates with questions and the best toolsDiscover the best way to run in app surveys effectively with ready-to-use templates and a list of tools with SDKs to use in your mobile app.Luca MicheliCEO @ Customerly
Bootstrapping•21 mins readSaaStock 2022 highlights and learnings from a bootstrapped team perspectiveA quick juicy recap from SaaStock Dublin 2022 with all the key learnings from a bootstrap B2B SaaS perspective. Here my SaaStock recordings.Luca MicheliCEO @ Customerly
Customer Engagement•15 mins read7 Live Chat Triggers to improve your SaaS user engagement and retentionGet the most out of your behavioural messaging by installing these live chat triggers to better engage and retain your SaaS customersLuca MicheliCEO @ Customerly
Bootstrapping•12 mins readHere’s how we are redefining customer-centric communications in 2022Here a recap of the amazing year together and what's coming in 2022. See how we are redefining the communications with your customers.Luca MicheliCEO @ Customerly
Bootstrapping•10 mins readHow we have got 13k B2B Signups with our WP Live Chat plugin without burning MoneyLaunching our Live chat plugin on WordPress was one of the best investments of time for our SaaS organic acquisition. Discover the full tutorialLuca MicheliCEO @ Customerly
Resources•32 mins readThe Best SaaS Tools for Your BusinessIf you are running a SaaS this is the definitive list of tools we use everyday for improving our business and manage the team.Luca MicheliCEO @ Customerly
Customer Engagement•7 mins readSaaS Onboarding Emails: 6 Templates to Skyrocket User EngagementIn this article, we’ll take a look at how to convert that free trial user into an upgraded one, and provide 6 timely email templates that are optimized for results.Ian NaylorContent Writer
Customer Engagement•11 mins read11 Steps to Success: How to Create the Optimal Onboarding StrategyNo matter if you provide software or offer an online platform: I’m quite sure you know how important onboarding is for your business.Andy MuraContent Writer
Bootstrapping•8 mins readHow does it look like launching on Product Hunt and ending up in 2nd position?Launching on Product hunt is exciting, brings amazing results and you should do it too. Here is how we ended up as the top 3 product of the day.Luca MicheliCEO @ Customerly
Bootstrapping•5 mins read[UPDATED] How we launched our SaaS without investors by raising 65K in less than a monthDo you want to launch your SaaS by running a lifetime deal? A case study on how to launch a SaaS with a lifetime deal. Things to NOT do....Luca MicheliCEO @ Customerly