Luca Micheli

Name: Customerly
Brand: Customerly
Rating: 4.9 (389 reviews)

CEO @ Customerly

7 Reasons every SaaS needs to start measuring NPS

Marketing•10 mins read

7 Reasons every SaaS needs to start measuring NPSMeasuring NPS is one task every Saas business should do. It will help to know the pulse of your customer because they are the backbone of every business.

How to use Live Chat Software for Website Conversion

Live Chat•8 mins read

How to use Live Chat Software for Website ConversionLive chat software is not merely for interacting with customers. It can a profitable website conversion tool if you know how to use it. Check this out!

Top 7 Best Email Marketing Automation Software (for Small Business Budget)

Marketing•13 mins read

Top 7 Best Email Marketing Automation Software (for Small Business Budget)Looking for a budget friendly email marketing automation software for your small business? Here are top 7 email marketing automation tool for your business.

[UPDATED] How we launched our SaaS without investors by raising 65K in less than a month

Inspiration•5 mins read

[UPDATED] How we launched our SaaS without investors by raising 65K in less than a monthDo you want to launch your SaaS by running a lifetime deal? A case study on how to launch a SaaS with a lifetime deal. Things to NOT do....

How to Reduce Churn Rate with this simple strategy [Case study]

Marketing•6 mins read

How to Reduce Churn Rate with this simple strategy [Case study]When you find it difficult to retain existing customers, you run into customer churn. This article teaches how to reduce churn rate using customer feedback.

Top 10 Essential Features to Look for in a Website Live Chat Service

Live Chat•9 mins read

Top 10 Essential Features to Look for in a Website Live Chat ServiceThere are many live chat services available on the internet. But you need the live chat service that has all the features you need on your website.

Improve your email open rate by 40% with this secret

Email Marketing•2 mins read

Improve your email open rate by 40% with this secretDo you want to increase your newsletter open rate by 40%? Follow this quick tutorial and exploit this trick to get more opens for your

Engage more your website visitors and assign tags and data faster

Live Chat•2 mins read

Engage more your website visitors and assign tags and data fasterToday we are introducing Anonymous chats, editable attributes and, finally our knowledgebase.

How can a live chat customer support make your app users happier

Live Chat•4 mins read

How can a live chat customer support make your app users happierHow nowadays a Customer Support should be to makes your users happier. Live Chat vs Email explained.