Customer Service Statistics from 2022 to know for a better 2023
Customer Service Statistics from Real Data. 1B chat analysed on 29K businesses. What you should know about customer service in 2023?
CEO @ Customerly
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customer support
All the SaaS Terms you will ever need
Sometimes getting acquainted with all the jargon in the tech industry can be challenging. This SaaS Terms glossary will help you navigate it.CEO @ Customerly
How to improve customer service skills
Are you looking to improve your customer service skills? 10 Essential skills to learn to be better at supporting your customers dailyCEO @ Customerly
The Best Canned Response Templates for Live Chat
Struggling to find the right way to reply to your customers? Here you can find a list of the most used canned response examples ready to useCEO @ Customerly
7 Live Chat Triggers to improve your SaaS user engagement and retention
Get the most out of your behavioural messaging by installing these live chat triggers to better engage and retain your SaaS customersCEO @ Customerly
How to win at customer service automation to save time and increase customer satisfaction
Discover how you can benefit from customer service automation without sacrificing customer satisfaction. Best practices and successful cases.CEO @ Customerly
6 Essential Customer Satisfaction Metrics to Track
Discover the most important customer satisfaction metrics to start tracking in your company, and learn best practices to collect valuable feedback from your customers.CEO @ Customerly
5 Strategies for an effective SaaS Customer Service
SaaS customer service can be struggling at the beginning, but you will discover that it brings more customers than any other marketing strategyCEO @ Customerly
10 Ways to Meet and Satisfy Your Customer’s Needs
Learn how to understand, meet and satisfy your customer's needs. Take customer service to a completely new level with this advice.
Co-Founder at Triune Digitals
How to Use Great Customer Service for Your Marketing Strategy
Great customer service is not only essential for keeping your existing customers, it is also a way to bring in new ones.
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