Customer Service•9 mins readCustomer Service Statistics from 2022 to know for a better 2023Customer Service Statistics from Real Data. 1B chat analysed on 29K businesses. What you should know about customer service in 2023?Luca MicheliCEO @ Customerly
Customer Satisfaction•10 mins readAHT Meaning: Average Handle Time and How Can It Help Your Business?AHT meaning – what exactly is AHT and how can it help your company? Read to find out how to excel in customer experience.Luca MicheliCEO @ Customerly
Customer Satisfaction•10 mins readThe Best Canned Response Templates for Live ChatStruggling to find the right way to reply to your customers? Here you can find a list of the most used canned response examples ready to useLuca MicheliCEO @ Customerly
Inspiration•15 mins read7 Live Chat Triggers to improve your SaaS user engagement and retentionGet the most out of your behavioural messaging by installing these live chat triggers to better engage and retain your SaaS customersLuca MicheliCEO @ Customerly
Inspiration•12 mins readHere’s how we are redefining customer-centric communications in 2022Here a recap of the amazing year together and what's coming in 2022. See how we are redefining the communications with your customers.Luca MicheliCEO @ Customerly
Customer Satisfaction•21 mins readHow to win at customer service automation to save time and increase customer satisfactionDiscover how you can benefit from customer service automation without sacrificing customer satisfaction. Best practices and successful cases.Luca MicheliCEO @ Customerly
Inspiration•10 mins readHow we have got 13k B2B Signups with our WP Live Chat plugin without burning MoneyLaunching our Live chat plugin on WordPress was one of the best investments of time for our SaaS organic acquisition. Discover the full tutorialLuca MicheliCEO @ Customerly
Customer Service•4 mins readVideo Live Chat for WebsitesThe Video Live Chat you can install in less than 60s on your website and allows you to video chat with your customers with just one click.Luca MicheliCEO @ Customerly
Resources•9 mins readThe Best SaaS Tools to run your SaaSIf you are running a SaaS this is the definitive list of tools we use everyday for improving our business and manage the team.Luca MicheliCEO @ Customerly
Customer Service•7 mins readHow to use Live Chat Software for Website ConversionLive chat software is not merely for interacting with customers. It can a profitable website conversion tool if you know how to use it. Check this out!Luca MicheliCEO @ Customerly