Customer satisfaction often gets left behind in a fast-growing company’s list of priorities. But, the sooner you start tracking customer satisfaction metrics, the sooner you can diagnose potential problems in your business and solve them. In this guide, I’m...
Luca Micheli's content
3 Best Intercom Alternatives to switch to in 2020
Are you searching for Intercom alternatives that are pocket-friendly and have loads of useful features? Well, we have dug through the many live chat software solutions available on the internet and we came up with 3 of the best leading live chat software that are good...
How we have got 13k B2B Signups with our WP Live Chat plugin without burning Money
If you are bootstrapping like us and you can't burn money on CPC campaigns, you need to find out clever ways to acquire new customers. For us, it’s even worst because we are in a very crowded market and the live chat keyword has an incredible high bid. We have tried...
Video Live Chat for Websites
Those who have a Live Chat installed on their website or those who have used it as a user, have been able to appreciate its usefulness: it’s faster than an email and creates meaningful connections between Customers and Companies. Installing a Live Chat on a website...
LiveAILeads: The New Era of Live Chat is Here
Today is the beginning of a new era. Have you ever dreamed to collect 100% of your website visitors' email? If you did, continue reading because this is something we have been dreaming for a long time and today is a reality. Fully GDPR compliant. For a long time, our...
The definitive tools list to run your SaaS in 2020
If you are running a SaaS, you know very well how important are the tools to track, analyze, communicate with your customers. We have created a series of tools we use in Customerly to improve our product every single day. Here you can find a definitive list for every...
5 Strategies for an effective SaaS Customer Service
SaaS customer service can be struggling at the beginning, but you will discover that brings more customers than any other marketing strategy. And on the long term. Think about it for a second. If you make a customer happy through effective customer service, then not...
Why you should use Revolut for your online Business
When it comes to business tools we often think in terms of marketing, analytics, tracking, referral, performance, subscription tools but we aren't often thinking about one of the most important parts of the business: financial management. When we incorporated...
How does it look like launching on Product Hunt and ending up in 2nd position?
Launching on Product hunt is exciting, brings amazing results and you should do it too. If you are not convinced yet, this article might help to clear your mind on how to do it successfully. Midnight. It’s a normal ending business day if it wasn’t for our incredible...
7 Best Subscription Management Software for SaaS to use in 2020
Subscription management software for SaaS is a necessity for your business. It enables you to bill your customers at a specific fee through different payment options on a recurring basis. It manages your subscribers’ transactions and billing cycles. The subscription...
[Case Study] How we ended up in the TOP 5 Product of the day on Product Hunt
It was our second launch on Product Hunt, but this time, it was completely different. Here is what we discovered by launching on Product Hunt our SaaS for the second time. And there is a Trello Board for you with a checklist to copy and paste for creating your...
7 Highly Effective Referral Marketing Software for SaaS
Looking for the easiest and cheapest way to get high-quality leads and customers for your SaaS business? It is simple! Create a referral program for your business with an effective referral marketing software for SaaS. A referral program is one of the best ways to get...
7 Best SaaS Affiliate Marketing Software
Getting your customers and website visitors to promote your product is a difficult task. One way to encourage them is to offer a commission on every product they sell. This is known as affiliate marketing. Affiliate marketing is a profitable channel where you can...
7 Best and Reliable Onboarding Software for SaaS
Are you a startup looking for an onboarding software for SaaS that is cost-effective and efficient? Do you need an onboarding software for SaaS that will help you to engage, convert and retain customers? When it comes to creating a seamless onboarding process for your...
5 Mind-Blowing Analytics Tools for SaaS Businesses
Analytics tools for SaaS business are important because “If you can’t measure it, you can’t improve it“- Peter Drucker. But unfortunately, only 21% of marketers are employing analytics to measure marketing ROI for all marketing engagement. The truth is, SaaS...